Dairy Queen Grill & Chill
$ • Fast Food, Ice Cream, Burgers
Hours:
720 Westmount Rd E, Kitchener
(519) 208-1185
About Dairy Queen
Customers' Favorites
Dairy Queen Reviews
Ordered a cake online says pay when you pick up in two days. Get a phone call later that day, that I need to go in to the location and pay for it that day or next day or they wouldn’t make my cake! What’s the point of ordering online then? Waste of time. Service to pay for it was awful and slow. Then two days later go to pick up the cake and it looked awful. All bubbled. The writing was to be in gel and wasn’t. And again slow service.
Do not recommend a cake from here...read full review
Went in today and purchased two meals and got home to find a poutine side half full, pathetic when your spending over 30$ for fast food and you cant even put the time to look at what your about to serve.
I ordered a birthday cake for a 75th birthday and gave specific colours. Picked it up and it was nothing like I had requested. I was so disappointed and not happy that I paid $31 and it was totally not what I wanted. Contacted Dairy Queen customer service and complained and was told they would have the owner contact me. I ordered the cake for June 19th and it’s almost a month now and have heard nothing. I will never go there again.
Menu
Hours
| Monday | 10:30AM - 9PM |
| Tuesday | 10:30AM - 9PM |
| Wednesday | 10:30AM - 9PM |
| Thursday | 10:30AM - 9:30PM |
| Friday | 10:30AM - 10PM |
| Saturday | 10:30AM - 10PM |
| Sunday | 10:30AM - 9:30PM |
Dairy Queen Grill & Chill is known for its delicious chocolate dipped strawberry blizzard and ice cream cakes, as well as a variety of other treats like the Skor Cupfection and Reese's Pieces Cookie Dough Blizzard. The staff provide exceptional customer service and create customized cakes based on customers' requests. With efficient service, friendly employees, and adorable cake designs, this restaurant is a popular choice for families and dessert lovers alike.
Customers appreciate the attention to detail and the hot burgers with crispy onion rings. The restaurant maintains a full freezer of cakes and prides itself on serving happy customers, making it a favorite spot. Customers have praised the delicious poutine with vegetarian gravy, generous portion sizes, and the option to pair a small fries with a small sundae or slushy.
While some have had mixed experiences with Blizzards, the service is usually friendly and quick. The restaurant could benefit from more frequent table cleaning to maintain a tidy atmosphere. Overall, the Dairy Queen Grill & Chill is a reliable spot for quick treats and flavorful meals, with a warm and accommodating atmosphere.