Tim Hortons

Name: Tim Hortons
Address: 1105 Wellington Rd, London, Ontario, N6E 1V4, Canada
Telephone: (519) 668-7995
Price range: $
Rating: 2.3

$ • Coffee Shops

Hours:
1105 Wellington Rd, London
(519) 668-7995

Menu Order Online

About Tim Hortons

Tim Hortons is a restaurant that offers a varying experience for its customers. Some customers have consistently positive experiences, praising the staff for their attention to detail and excellent service, ensuring correct orders every time. Many customers appreciate the consistent quality and service, making this location a popular choice for food and drinks. The staff are described as accurate, pleasant, hardworking, and carrying a positive attitude. However, some customers feel the place is often understaffed, which can make service a bit rushed, especially in a busy mall setting. Customers also note that the restaurant sometimes provides substandard paper tissues instead of the regular Tim Hortons tissues, and there is a scarcity of paper napkins for customers to take. Additionally, the coffee quality has improved recently, with some customers mentioning the coffee is now better than before. While the overall experience is usually positive, there have been reports of rude behavior from staff and issues with online orders, such as being sent to the wrong location and difficulty obtaining refunds. Despite these occasional problems, many customers are satisfied with the service, especially when staff like Susan go above and beyond. The restaurant continues to work on improving its customer care and maintaining good food quality.