Tim Hortons

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About Tim Hortons

Tim Hortons, a popular coffee and donut shop, has received mixed reviews from customers. While the food is generally considered reasonably good, there have been some concerns raised. One customer had a specific request for "no sugar" in their coffee, which was not followed, raising the issue of catering to dietary restrictions. On a more positive note, another customer has noticed significant improvements in customer service and order processing, with the staff now asking about preferences and using a more streamlined system. However, a third customer has had a consistently poor experience, feeling that the employees are disinterested and make mistakes in orders. Overall, Tim Hortons seems to be striving to enhance the customer experience, but there is still room for improvement in areas such as attentiveness to dietary needs and order accuracy.