Customers` Favorites
Customers` Favorites
“Awesome donuts. A bit weird perhaps, but in the best possible way. Like the unfamiliar feeling of a new exciting discovery. That's the mochi at work. If you prefer more traditional donuts, go for the twists. They are excellent. On the expensive side for sure, but well worth it.“
Customers` Favorites
“A great Hamilton staple, you would have to be crazy not to love this place. I would recommend the walnut crunch and chocolate glaze as those are by far my favourite“
Customers` Favorites
“This shop doesnt get enough reconition for fresh made donuts. I would choose this place over Grandads any day!“
Customers` Favorites
“Great and fast customer experience. Donuts are by the best I’ve had, a must go to for a cafe experience in Hamilton“
Customers` Favorites
“I've been coming to the Donut Diner for probably 20 years +. The servers and staff here are friendly and very good at their jobs. The food is always well done with generous proportions, and it's a relaxed vibe at this Diner.“
Customers` Favorites
“Morning Coffee ☕️ & Dream Donut 🍩😋 No complaints.“
Customers` Favorites
“Love this location!! Staff are amazing!!!“
Customers` Favorites
“TLDR: Be prepared to wait on Fridays!
This place is popular: Drive-through is jammed from 1pm onwards (that’s from an employee) every weekend. The back crew keep it moving well. I should’ve chosen that option this visit.
The owner asked us last week why we don’t stop by as much as before. Today it took 25+ minutes to get two drinks and a muffin on a mobile order. The flatbread pizza was ready in 5, so it was cooling in the box while we waited for the rest. Had to go back in the regular line to inquire about the rest of the order after 15 min. Had a nice chat with another customer & off-staff in the line while waiting: friendly atmosphere. I know the other crew member was working on two delivery orders & doing another crew member a favour, but maybe that’s the norm?
The pizza was lukewarm, but still tasty. The drinks were refreshing once we got them. The muffin was a muffin, our usual order. So kudos to the sandwich station crew: she beat the clock.“
Customers` Favorites
“Just want to shout out to the tall guy working this morning! He wasn't on window but brought my order over and told me they were out of biscuits... Asked would you like it on an English muffin? I said sure sounds good. He already made it as such and passed it to the girl on window. We both laughed. It's not often people are confident enough to make the decision to change something up. That helped the line to keep going and gave me a good laugh. Nothing I love more than awesome service. Your parents should be proud. 😊“
Customers` Favorites
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“Big props to Mark for the outstanding customer service today! Your warm smile, attention to detail, and genuine care made the coffee experience even better. It’s rare to find someone who goes the extra mile like you do — keep being awesome, Mark! 👏👏👏“