We've been dining at Ponte Vecchio for years, and it's always a fantastic experience. The service is consistently excellent, and the food is amazing—both of which keep us coming back. The atmosphere is upscale, offering a high-end experience, yet the prices remain very reasonable. A great bonus is that you can apply your casino points toward the food bill. The staff are wonderful, and we have to give a special shout-out to LuAnn, who has provided us with exceptional service and care over the years. It's always a pleasure to plan a dinner at P.V.
Carrie
Was there for sisters 50th birthday Diner and service exceeded expectations. Food was amazing full of flavor. Service went over and above friendly helpful and fully engaged through service
angela
Took a while to be seated and we had reservations. Our waitress wasn't very good. Others stepped in to help her
Cheri
Carmen our waiter was excellent!! He took care of us and was so nice and accommodating Food excellent ! Great experience
Scottt
The INSALATA CAPRESE was wonderful as always. The VITELLO PARMESAN pasta side hit the mark. A bit disappointed with the veal as it was not up to par to the usual standards. To be fair I did not mention it to the server as I know they would have tried to make it right. The service was polite but somewhat inattentive.
John
We eat their often when we visit the casino. The food and service are always excellent, thank you
Segundino
This is the second time my wife and I dined here this year. We also dined here years ago and I can say it was also a memorable evening. This time everything went well other than the Branzino I was having, which was a touch over done and tasted drier to my liking. My wife had the Manilla Clams with pasta and she was quite satisfied with it. We received prompt and courteous service from our server. The food arrived exceptionally quickly, maybe because we hit a lull from the big crowd that preceeded us. Yes we can recommend this place to our friends and family if they can afford it. LOL
Mike
Outstanding in every way. Varied menu, great service (especially Peter), relaxing surroundings and a convenient location within the casino complex at Niagara Fallsview. We will be back.
dahlia bender
The service is great specially our server
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Noodles, Chinese Food
Monika Hurford
We used to eat here often. It’s on the pricey side, but portions are large so there were always some leftovers to take home. Today, it was a long wait in line to get a table. The hostess did not acknowledge people in the line or give any indication of how long it would be. When we were seated, we were told it would be an hour wait to receive any food we ordered. It was 75 minutes before we received our Singapore noodles. The spicy shrimp were greasy, pale, and did not have the usual spices. The fried rice was pale and greasy. Our bill for 2 people before tip was $168. To the manager, please do not respond with your usual comment thanking us for the feedback.
Is really hard to make fried rice this bad, y’all are talented!!!
Are the cleaning ladies making the dishes? Is there a position called “chef” in this restaurant?
Atmosphere: 1
Food: 1
Service: 1
Suzette James
Please everyone stay away from this so called restaurant. The food that was presented to us look like it was a 7 year old child that made it. I was so excited when I arrived here, because Pho is my fav food, and noodle soup.
my husband ordered the chicken fried rice..what a joke the taste was horrible and even the presentation. I ordered the noodle soup..someone please let me know what kind of broth they use..this is not Asian in any way..it was clear broth, wonton and 2 bok choy . no flavor..no taste..Jesus christ this can't be real..this restaurant is an embrasement to the Asian community, and they should have there license REVOKED.
and don't let me start with the unprofessional of the manager, I was watching her behavior..not manager material.
PEACE OUT
Atmosphere: 1
Food: 1
Service: 1
Michael leNoy
Great food. Great environment. Fast service. Nice waitstaff. Only thing wrong is they don't serve Soy Milk or HK tea
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Shrimp, Fried, Noodles, Chinese Food
Angela Ann
What kind of fried rice have zero vegetables inside it? Really? No tofu option and the meat is tasteless here. The portion and quality is terrible here for the price they charge. It is really ridiculous and when you do take out for the stuff. You see how they cheat in fooling you how big the portion is. The flavour isn’t even good either. I can’t even believe some people gave a 5 star to the review. It’s not even authentic either and lots of oil drains out when you leave it in the fridge the next day. It’s so gross. They have a lot of CARBS and not mixed with any vegetables.
Here are my photos to prove I’m not lying. When I reheated the food. There was lots of oil at the bottom of the plate. Out of the take out box they served. Then at the restaurant I took out all the fat from the noodle soup. They don’t serve oxtail anymore. They need to update their menu. It’s super low quality food and very pricy. They took out the buffet and snack bar here. So this is what your stuck with. It’s disgusting how fattening and all carb diet this place serves. I spoke to a lot of Asians and they all complained but they don’t know English to complain to the right people. This is the lowest quality Chinese food I ever ate and they charge ridiculous prices for a small amount. If it’s high quality I won’t complain. But it’s definitely low quality. They should get laska or something else or have some Thai food. Not things that is easily cooked with pack of OIL and no vegetables.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chinese Food
Taylor
We were surprised met the sever Ding who had serve us in Mandarin before. Thank you Ding gave us wonderful experience again. We will see you soon.
We've been dining at Ponte Vecchio for years, and it's always a fantastic experience. The service is consistently excellent, and the food is amazing—both of which keep us coming back. The atmosphere is upscale, offering a high-end experience, yet the prices remain very reasonable. A great bonus is that you can apply your casino points toward the food bill. The staff are wonderful, and we have to give a special shout-out to LuAnn, who has provided us with exceptional service and care over the years. It's always a pleasure to plan a dinner at P.V.
Was there for sisters 50th birthday Diner and service exceeded expectations. Food was amazing full of flavor. Service went over and above friendly helpful and fully engaged through service
Took a while to be seated and we had reservations. Our waitress wasn't very good. Others stepped in to help her
Carmen our waiter was excellent!! He took care of us and was so nice and accommodating Food excellent ! Great experience
The INSALATA CAPRESE was wonderful as always. The VITELLO PARMESAN pasta side hit the mark. A bit disappointed with the veal as it was not up to par to the usual standards. To be fair I did not mention it to the server as I know they would have tried to make it right. The service was polite but somewhat inattentive.
We eat their often when we visit the casino. The food and service are always excellent, thank you
This is the second time my wife and I dined here this year. We also dined here years ago and I can say it was also a memorable evening. This time everything went well other than the Branzino I was having, which was a touch over done and tasted drier to my liking. My wife had the Manilla Clams with pasta and she was quite satisfied with it. We received prompt and courteous service from our server. The food arrived exceptionally quickly, maybe because we hit a lull from the big crowd that preceeded us. Yes we can recommend this place to our friends and family if they can afford it. LOL
Outstanding in every way. Varied menu, great service (especially Peter), relaxing surroundings and a convenient location within the casino complex at Niagara Fallsview. We will be back.
The service is great specially our server
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Noodles, Chinese Food
We used to eat here often. It’s on the pricey side, but portions are large so there were always some leftovers to take home. Today, it was a long wait in line to get a table. The hostess did not acknowledge people in the line or give any indication of how long it would be. When we were seated, we were told it would be an hour wait to receive any food we ordered. It was 75 minutes before we received our Singapore noodles. The spicy shrimp were greasy, pale, and did not have the usual spices. The fried rice was pale and greasy. Our bill for 2 people before tip was $168. To the manager, please do not respond with your usual comment thanking us for the feedback.
Atmosphere: 2
Food: 2
Service: 2
Restaurantji Recommends
Is really hard to make fried rice this bad, y’all are talented!!!
Are the cleaning ladies making the dishes? Is there a position called “chef” in this restaurant?
Atmosphere: 1
Food: 1
Service: 1
Please everyone stay away from this so called restaurant. The food that was presented to us look like it was a 7 year old child that made it. I was so excited when I arrived here, because Pho is my fav food, and noodle soup.
my husband ordered the chicken fried rice..what a joke the taste was horrible and even the presentation. I ordered the noodle soup..someone please let me know what kind of broth they use..this is not Asian in any way..it was clear broth, wonton and 2 bok choy .
no flavor..no taste..Jesus christ this can't be real..this restaurant is an embrasement to the Asian community, and they should have there license REVOKED.
and don't let me start with the unprofessional of the manager, I was watching her behavior..not manager material.
PEACE OUT
Atmosphere: 1
Food: 1
Service: 1
Great food. Great environment. Fast service. Nice waitstaff. Only thing wrong is they don't serve Soy Milk or HK tea
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Shrimp, Fried, Noodles, Chinese Food
What kind of fried rice have zero vegetables inside it? Really? No tofu option and the meat is tasteless here. The portion and quality is terrible here for the price they charge. It is really ridiculous and when you do take out for the stuff. You see how they cheat in fooling you how big the portion is. The flavour isn’t even good either. I can’t even believe some people gave a 5 star to the review. It’s not even authentic either and lots of oil drains out when you leave it in the fridge the next day. It’s so gross. They have a lot of CARBS and not mixed with any vegetables.
Here are my photos to prove I’m not lying. When I reheated the food. There was lots of oil at the bottom of the plate. Out of the take out box they served. Then at the restaurant I took out all the fat from the noodle soup. They don’t serve oxtail anymore. They need to update their menu. It’s super low quality food and very pricy. They took out the buffet and snack bar here. So this is what your stuck with. It’s disgusting how fattening and all carb diet this place serves. I spoke to a lot of Asians and they all complained but they don’t know English to complain to the right people. This is the lowest quality Chinese food I ever ate and they charge ridiculous prices for a small amount. If it’s high quality I won’t complain. But it’s definitely low quality. They should get laska or something else or have some Thai food. Not things that is easily cooked with pack of OIL and no vegetables.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chinese Food
We were surprised met the sever Ding who had serve us in Mandarin before. Thank you Ding gave us wonderful experience again. We will see you soon.
Atmosphere: 5
Food: 5
Service: 5
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