Tim Hortons

$ • Cafe, Coffee Shops

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About Tim Hortons

Tim Hortons, a popular restaurant, generally gets orders correct and maintains clean tables. However, the vestibule can be slippery and wet, especially in winter, causing safety concerns. The drive-thru can be congested during rush hours, and the service could improve during peak times. Some menu items and supplies may be occasionally unavailable. The service and manners can vary, and wait times can be lengthy. Despite these issues, the food is usually good, and many customers enjoy their decaf coffee. Staff at this location are often friendly, quick, and polite, contributing to a positive atmosphere. However, during busy times, the service can be slow, even with few customers inside. An indicator for open cash registers would greatly help the flow of orders. In winter, the chairs can be cold, making it less inviting to linger. Overall, this Tim Hortons location is well-regarded, with many new items being added to the menu, and it is considered one of the best in Orillia, located at Fittons & West.