“I made my order by phone and a very nice and patient Customer service lady ask me for which colour for the icing and for the letters on top of the cake.
But when I saw the cake when I picked it up the colours together that I had chosen were so ugly that I couldn’t leave with that choice.
With no extra cost, they offered to touch up the cake and I can say that the young lady who did it took a very ugly cake away and brought me a very beautiful one!
Thank you to the staff of this DAIRY QUEEN, in North Oshawa 🥰“
“I usually come here with yhe kids for ice cream. I have also walked in one day and grabbed an ice cream cake from their freezer and requested they write happy birthday on it and they quickly made that happen. Really great ice cream. I usually let the kids eat this ice-cream in the car because this one just doesn't melt!!!“
“I had a great experience at Dairy Queen today! I'm a vegetarian and wasn't sure what to order, but Khilan, one of the employees, was super helpful and guided me through the options patiently. He made sure I picked something that suited my preference, and it tasted amazing! Really appreciate the excellent customer service. Thanks, Khilan!“