Dairy Queen in Vaughan

“I visit this location quite often because the food is always good, and the atmosphere inside is warm and welcoming. I have a child with special needs, so I usually use the drive-thru since it’s much easier for us.

During my visit today, my son was upset and shouting in the back seat, so I understand it may have been difficult for the employee to hear my order. However, after taking my order, she forgot to turn off her microphone, and I overheard what sounded like an offensive comment. I’m not sure if it was directed at me or if she was speaking to someone else, but it made me feel uncomfortable. She also came across as unfriendly at the window.

Later, I went inside because my son needed to use the washroom and spoke with the manager, JP. He was kind, patient with my son, and listened to my concerns. My intention isn’t to get anyone in trouble—I just wanted to bring this to management’s attention.Other than this experience, I’ve always enjoyed coming to this location.“

“went here last friday evening for a blizzard fix! the line was a bit long but it moved super fast. my reese's blizzard was perfectly blended and so thick, just how i like it! staff were friendly even though it was busy. place was clean too. will def be back soon for another treat.“

“Recommend using app to avoid extra charges due to miscommunication if using offers but even then it seems to generate a barcode rather than enabling to pay through the app (although an option to add a credit card was seen, the app kept thinking I’m in an order, even when I tried to start over). This means needing to drive to the location to know if the offer will be accepted. At least the prices in this location seem to be the standard amount (some locations seem to charge more). This being a grill & chill location gives it that bit extra score. Just be sure to walk through the prices for each item being ordered to prevent surprises before tapping your credit card & to make sure you get the offer discounts.“

“I had 3 Hairy Queen blizzards (large) then went on thunder run. I proceeded to vomit all over the front of the caboose. The intense neck strain I experienced increased my tendency to vomit further thus causing a infinite loop of whiplash and bile.“