Tim Hortons

Name: Tim Hortons
Address: 2800 Lancaster Rd, Ottawa, Ontario, K1B 4S4, Canada
Telephone: (613) 523-7491
Price range: $
Rating: 3.2

$ • Cafe, Coffee Shops

Hours:
2800 Lancaster Rd, Ottawa
(613) 523-7491

About Tim Hortons

Tim Hortons is a popular Canadian coffee and donut shop that offers various experiences for its customers. The food and beverages are typically satisfactory, and the service can be both excellent and inconsistent. Some locations may not be as spotless as they once were, but the overall experience is generally as expected. Customers have reported positive service encounters, with staff going above and beyond to ensure orders are completed promptly, as well as friendly and efficient service, particularly during the morning rush. Tim Hortons remains a familiar and reliable option for those seeking a quick coffee or snack.

The restaurant is known for its dedicated employees, such as Sykra, Deepeka, Huney, and Christina, who are always friendly and smiling, remembering regular customers' orders. Harjot, another employee, has been praised for his helpful guidance and polite, well-behaved demeanor, which enhanced the customer's experience. Parneet, a lovely and cheerful employee, has also been recognized for her outstanding service, particularly during a challenging situation, where she was kind, patient, and went above and beyond to assist the customer.