Tim Hortons

2800 Lancaster Rd, Ottawa
(613) 523-7491

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Smiley Cookies

Kit Kat Donut

Boston Cream

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Recent Reviews

I had a wonderful experience at the Tim Hortons drive-thru during the morning shift, thanks to Parneet. She was incredibly polite, quick, and efficient in taking and delivering my order. Despite the busy rush, she remained friendly and professional, ensuring everything was correct and fresh. Her cheerful attitude made my morning so much better! It’s always a pleasure to be greeted with such great service. Tim Hortons is lucky to have her on the team.

Highly...

February 2025

Dated 9th December 2023, early evening time 5:30-6:00pm, the service lady was so kind and the best part of the service was giving me an assurance that my order will be completed within 3 minutes..that was amazing service and she with another service lady were dealing with unstoppable crowd.Lack of staff, long Wait time which made it really hard for the tim Hortons team at this location to deal with so much inflow of traffic.The 2 ladies at the above date and time should be appreciated...

January 2024

Service here is so hit or miss.This seems to be the only location that doesn't have honey for the tea.I've had great service here above and beyond and extremely terrible service here many times.My last trip I asked them to toast my donut and add cream cheese to it like a bagel...which I've had dine dozens of times across Canada and they fought it then charged me and handed me a plain bagel not toasted with no cream cheese and acted like they did what i asked.

July 2023

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Restaurants in Ottawa, ON

Tim Hortons

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Tim Hortons