Tim Hortons

Name: Tim Hortons
Address: 187 Bank St, Ottawa, Ontario, K2P 1W7, Canada
Telephone: (613) 234-4777
Price range: $
Rating: 2.9

$ • Coffee Shops, Bakery

Hours:
187 Bank St, Ottawa
(613) 234-4777

Menu Order Online

About Tim Hortons

Tim Hortons is a well-known restaurant situated in an urban area, renowned for its classic fare and diverse clientele. Parking can be challenging due to its location in the downtown core, near the Lyon station. The service quality ranges from satisfactory to excellent, with staff providing prompt and efficient service even during peak hours. Vegetarian options are available, consistent with the typical Tim Hortons menu. The coffee is frequently praised for its freshness.

The restaurant has recently undergone an upgrade, as evidenced by positive customer reviews. Customers have reported fantastic smiles and excellent customer service from the staff, along with fresh food and coffee. The restaurant has also been praised for its cleanliness and the availability of prime seating. One customer, Christian, has been particularly commended for his cheerful behavior, which has made the customer's experience a daily routine.

However, there was also a customer complaint regarding the addition of flavored syrup to their coffee order. The customer reported an inconsistency in the standard practice for adding the syrup, which led to an unsatisfactory experience. The restaurant has been made aware of this issue and is committed to addressing it to ensure consistent and transparent service for all customers.