Tim Hortons

Name: Tim Hortons
Address: 2495 Bank St Unit 19, Ottawa, Ontario, K1V 0Y5, Canada
Telephone: (613) 521-0884
Price range: $
Rating: 3.4

$ • Coffee Shops

Hours:
2495 Bank St Unit 19, Ottawa
(613) 521-0884

Menu Order Online

About Tim Hortons

Tim Hortons is a popular spot known for its friendly staff and excellent customer service. Customers often mention how welcoming and caring the team is, with some noting that they come back regularly just to see the helpful and upbeat staff members. One customer appreciates the kindness of Celine, who makes each visit enjoyable enough to drive over 15 minutes just to see her. The staff is frequently praised for their professionalism, especially when handling busy times, with one reviewer highlighting how a young professional woman working the front managed everything exceptionally well under pressure. The location is kept very clean, with staff diligently cleaning tables and floors, creating a pleasant environment. Customers highlight that the staff are respectful and helpful, making the experience even better. Many appreciate the quick and great service, especially mentioning drinks like the quenchers and the brown sugar latte. Despite some occasional mistakes like an incorrectly made ice cap, staff responses are accommodating, often offering refunds and making sure customers leave satisfied. The staff's effort to remember regular customers and their orders adds a personal touch, making visits feel welcoming. Overall, the friendly atmosphere, attentive service, and clean environment make this Tim Hortons stand out as a favorite among many customers.