Tim Hortons

Name: Tim Hortons
Address: 11005 Yonge St, Richmond Hill, Ontario, L4C 3E3, Canada
Telephone: (905) 508-1447
Price range: $
Rating: 3.7

$ • Coffee Shops, Bakery

Hours:
11005 Yonge St, Richmond Hill
(905) 508-1447

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About Tim Hortons

Tim Hortons offers a generally positive experience for many customers. The staff, especially during the morning Drive Thru, are known for greeting customers with smiles, remembering orders, and providing friendly, attentive service. Employees like Anchal, Gabriel, Sukaria, Ekahe, and Lilybeth are praised for their consistent kindness, professionalism, and efficiency, making the place feel warm and welcoming. Orders are often prepared quickly, and staff members go above and beyond to help customers. Customers appreciate Anchal's attention to detail and positive attitude, which makes each visit pleasant. Gabriel is noted for being friendly, efficient, and ensuring orders are exactly right, even during busy hours. The service team, including Sukaria, Ekahe, and Lilybeth, consistently deliver fast and cordial service, earning high praise and appreciation. While some customers have experienced issues like understaffing and inconsistent hot chocolate, the helpfulness and friendliness of the staff stand out. Overall, this Tim Hortons location is seen as reliable and friendly, with staff committed to delivering good customer service despite occasional challenges.