McDonalds
$ • Fast Food
Hours:
999 Confederation St, Sarnia
(519) 704-0130
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Haven't gone to the Confederation St restaurant for the last 3 months because the service was horrendous. I usually get a coffee to go, one time waiting up to 15 minutes for a warm coffee. Decided I'd give them another try today, nothings changed. Waited about 5 minutes for the manage to get change for someone's $50 bill. Firstly, why wouldn't there be money in the till to change a 50? Why wouldn't they still take orders while they are gone? What business shuts down their order...read full review
Ratings
Menu
Hours
| Monday | 5AM - 12AM |
| Tuesday | 5AM - 12AM |
| Wednesday | 5AM - 12AM |
| Thursday | 5AM - 12AM |
| Friday | 5AM - 1AM |
| Saturday | 5AM - 1AM |
| Sunday | 5AM - 12AM |
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McDonald's provides a mixed experience. While some customers appreciate the polite and professional service, others face technical issues with the debut machine, leading to lengthy wait times. However, when orders are fulfilled, customers enjoy their customized meals, such as burgers, with their preferred toppings. The manager, Steve, is known for being accommodating and kind, offering amazing customer service. He even exchanges drinks without extra charges when customers have issues, which shows his commitment to satisfaction.
This location can get swamped, but the staff, including Steve, do their best to keep up. There are a few vegetarian options and healthier choices available for those with dietary restrictions. McDonald's remains a kid-friendly place with plenty of parking, especially around 10 AM, and it is accessible for wheelchairs at both doors. However, there are complaints about the drive-thru service, with some customers reporting incorrect orders and cold fries, highlighting areas that need improvement.