Tim Hortons

Name: Tim Hortons
Address: 1707 London Line, Sarnia, Ontario, N7W 1B2, Canada
Telephone: (519) 542-6800
Price range: $
Rating: 3.2

$ • Coffee Shops

Hours:
1707 London Line, Sarnia
(519) 542-6800

About Tim Hortons

Tim Hortons is known for quick mobile orders and surprise bags full of baked goods. The staff is friendly, especially in the mornings, making even shy customers comfortable. While the dining area is large and well-maintained, recent visits have shown poor customer service, which can affect the overall experience. The atmosphere around the counter feels somewhat off-putting because of a large empty wall that blocks personal interaction with customers, making it difficult to connect with staff. Customers appreciate service with a smile, and when drive-thru staff display a friendly attitude, it enhances the experience. However, negative attitudes or scowls from staff can make visits less enjoyable, despite the busy environment. The hope remains to improve service quality and create a more welcoming atmosphere for valued customers, as one negative attitude can impact the entire staff.