McDonald's

$ • Fast Food, Burgers, Coffee Shops

Menu Order Online

About McDonald's

This McDonald's location offers fair, fast, and tasty food, though the size is small. The menu includes yummy Poutine (Fries and cheese) and excellent coffee. The Ice-cream is also a highlight. The location is a consistent go-to for freshly made fries and nuggets. It is a very good location with a big back patio, a play zone, dining, a drive-thru, parking, and curbside delivery. The store is very busy, sometimes specially in school closing time.

The staff is generally really friendly. One employee even offered to go to a truck that just arrived to put a Coke Zero on for a customer. The manager, Rob, was extremely kind and apologetic when a customer was charged twice, taking every step to ensure a return. Rob also did an excellent job providing great customer service and listening to a situation with a mobile app order. The employee Lori goes above and beyond to ensure customers are taken care of, and she is very accommodating and assertive. Customers also praise the service as excellent, with staff who are very fast and friendly. The cookie is excellent and very fresh, and the coffee is delicious. The place is very busy, but the staff has everything under control and wait times are only a few minutes. However, there have been issues. One customer was given two fries instead of apple slices in a Happy meal. Another experience involved a lady taking an order through the drive-thru who was not helpful and provided poor customer service, arguing instead of listening. This lady needs more training on how to handle proper customer service. The wait time at the drive-thru was also long.