Tim Hortons
$ • Coffee Shops
Hours:
7337 Kingston Rd, Scarborough
(416) 283-9111
About Tim Hortons
Customers' Favorites
Apple Fritter Steak and Cheese
Chocolate Dip Doughnuts
Caramilk Filled Ring
Chocolate Cruller
Honey Cruller
Garden Salad
Honey Dip
Tim Hortons Reviews
Ratings
Menu
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Hours
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
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The service at this Tim Hortons has been criticized for its lack of attentiveness and rude behavior. A customer mentioned being ignored by a female server for several minutes while trying to place an order. The manager, described as a short, brown-haired man, was also reported to be impolite. The reviewer suggests that the staff could benefit from customer service training.
Another customer encountered issues when ordering through the mobile app, as all three items were unavailable. Despite requesting a refund, the customer received a lower value of food and had to contact Tim Hortons Customer Service for a partial refund. The response from customer service advised the customer to request a refund directly from the store manager.
A concern was raised regarding the inconsistency of receiving napkins with orders at this location and other Tim Hortons restaurants. It is unclear if there is a policy or rule against providing napkins with orders.