KFC
$ • Fast Food, Chicken Wings, Chicken ShopAbout KFC
Customers' Favorites
French Fries with Fried Chicken
Big Crunch Combo
Toasted Twister
Boneless Bucket
Zinger Twister
Zinger Combo
Popcorn
KFC Reviews
238 ratings
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Have to say, I visit this KFC at least twice a month. And I never have to wait longer than it takes to cook fresh chicken, and the staff are always ready to share coupons. Friendly amd courteous staff as well. This will always be my KFC for as lomg as I'm in the city :-)
Great customer service and food. I had to wait about 8 minutes, but the hot chicken was worth it. The exterior of the restaurant, including parking lot, need updating.
Still waiting for fries.
Hours
| Monday | 10:30AM - 11PM |
| Tuesday | 10:30AM - 11PM |
| Wednesday | 10:30AM - 11PM |
| Thursday | 10:30AM - 11PM |
| Friday | 10:30AM - 11PM |
| Saturday | 10:30AM - 11PM |
| Sunday | 10:30AM - 11PM |
When it comes to taste, KFC on Ontario St. in St. Catharines delivers with a satisfying Slider and flavorful macaroni salad. The fries are hot and crispy, but the gravy could use a bit more thickness. Customers have praised the great customer service and food, with hot chicken worth the wait of about 8 minutes. One visitor recognized a friendly staff member from Morocco who is incredibly welcoming, kind, and consistently amazing at customer service. Another guest found the food fresh, hot, and served quickly, with a friendly staff who made sure the order was correct. However, there were issues with service and organization. Some customers experienced slow service, confusing order handling, and a lack of attentiveness from staff. The restaurant's cleanliness also left much to be desired, with tables and counters in need of cleaning, though some visitors found the restaurant clean and well-maintained. The exterior, including the parking lot, needs updating. On the positive side, the atmosphere is cozy and not too loud, making it seem like a nice place to relax with friends. The food's quality and portion size were inconsistent, with some chicken pieces being small and under-filled boxes of fries.