Tim Hortons in Thunder Bay

“The old lady at the Drive thru is super cute, she was warm and pleasant to talk to. I ordered the craveables, it was warm and nice but they burnt the bread which was disappointing. Please check before giving it to the customer, I would gladly wait 5 more mins if it means getting good food. Other than the burnt bread it’s all good.“

“This evening, a cute little lady asked me to leave a review, so here it is! I don’t know her name, but the adorable moles on her face make her cute. I stop by this Tim Hortons almost every day — honestly, one of the best in the city with great staff.

The morning drive-thru can be rushed and rude. They don’t listen to orders properly, and I suspect the staff are under pressure from the management for timing. The food and drinks in the mornings can sometimes be below average, so I’m giving only 4 stars.

Evenings are a completely different experience. I see the evening manager vinot almost every day, and I like him a lot. Even when it’s busy, he greets me with a smile and by my name, which really makes me feel acknowledged and welcome. Last Friday, he made my Supreme Stack and, knowing I like cold brew, suggested I try the Pumpkin Spice Cold Brew, which this cute little lady made perfectly. Both were fresh and beautifully presented.

If you want friendly service, a clean store, and a homey feel, visit this store in the evenings — the staff are welcoming, professional, and always happy.“

“I stopped by this morning around 10:30 and ordered two sandwiches. The staff was really polite and friendly, as always. I’ve been coming here for the past three years, and they consistently get my sandwich order just right. Great service every time!“

“I was in there this morning. I didn’t know Tim Hortons has two kinds of lemonade. The cashier that served me today helped me figure out the right one I wanted. (The other location I went to last week gave me the wrong one)
I was really happy with the quality of service I got today.“

“It was really good experience visiting this store. I was in drive thru and it was so quick. The order taker, i think her name was Aparna explained about the new barbeque chicken box really well and was really patient and nice. Would recommend the place“

“We were served by the nicest girl Priya. Excellent customer service. She suggested us to have lemon and fruit explosion muffins which turned out to be the yummiest and most flavourful muffins I ever had. The coffee was also beyond expectations. Highly recommended.“

“Ladies and gentlemen, behold! A sandwich so breathtakingly gorgeous, it could hang in an Art Gallery. Who needs filet mignon or expertly crafted gourmet cuisine when you can have this unapologetically bold display of minimalist food art?

Let’s start with that bun… sorry, artisanally torched bread. The char on the top half is nothing short of revolutionary. Why settle for boring, even toasting when you can have a blackened crust that practically screams, “We don’t have time for quality control!” Truly, this is not burnt, it is caramelized to the edge of existence.

Then, we move on to the main event: the roast beef. Oh, the roast beef! Thinly sliced and glistening with… let’s call it “ambition,” the beef looks like it was hand selected from a premium vending machine. Its pale, grayish hue and delicate cracks suggest it was aged, perhaps in the back of a hot delivery truck on a 2008 summer day. That subtle sheen of sauce and mayonnaise pooling on the paper beneath? A tribute to gravity itself! It’s almost as though this sandwich knows it’s too good to stay contained.

And let’s not forget the generous smear of mayo, lovingly spread in haphazard dollops that could have only been applied by a true sandwich artisan. It gives the whole thing a surreal, deconstructed aesthetic as if the chef wants you to question, “Is this food or performance art?”

Finally, the presentation. Wrapped in Tim Hortons’ iconic branded paper, the sandwich rests gracefully in what can only be described as an artful puddle of regret. You don’t eat this sandwich, you experience it. Every bite is a mystery, will you taste char? dryness? or a burst of tepid mayo? Who knows! And that, my friend, is the genius of it.

In conclusion, your roast beef Craveable is the kind of meal that reminds us all why we sometimes skip lunch. A bold, experimental take on fast food, it pushes the boundaries of what a sandwich can and should be. Bravo, Tim Hortons. Bravo.“

“Had a wonderful experience at this tim hortons! Avery took my order and was friendly, efficient and quick! My coffee was very fresh, made exactly how I wanted and extremely quick too! I also watched her serve people in front of me displaying exceptional customer service skills! Kudos to Avery for making this place great. The manager should definitely give her a raise!!!“

“I was visiting from Toronto and the Tims from here is honestly the best I think I've ever had! Everything was so fresh and they really stack the sandwiches, the frozen drinks are perfect consistency, the hash browns were so crispy, the list goes on! The maple sauce they had is delicious!“

“Paid extra for vanilla shot, tasted it, felt joy from coffee for first time in days. Much appreciated and oddly difficult of late.
Location was clean, quick and after sitting for a few hours and testing three coffees elated to report all brought joy, I would bring Mary Kondo here.“

“Manjot and the team and this Tim Hortons are fantastic! For everything and everyone they deal with at this location I don't know how they do it! They could have double the staff working most days to keep up with the demand but still I never have to wait an unreasonable amount of time! They always serve the mobile pickup with a smile! They definitely deserve recognition from management and the company for their outstanding efforts!“

“Great location with lot of space to sit and chat with friends or family. Had a great time at this store. Staffs are amazing , especially night staffs both Jithin and Jeff . Another added bonus is that the drive through is open for 24 hours. Keep up the great work 😍“

“Great coffee, pretty good espresso. Employees here are very friendly.It is worth mentioning that this is a hotspot for thunder bays most vulnerable people. The bathrooms here are this side of the town's new safe injection site. Be prepared to wait between 5-20 minutes to use the bathroom.There should be security employed at this location.This picture isn't a reflection of the store, the employees here make do with what they're given. And they're not given much.“