Wife and I both had the bifana. Sooooo filling! Best part? They’re open super early on a Sunday. Great service as well. Definitely recommended
Atmosphere: 4
Food: 5
Service: 5
Antonio Chaves
Customer service is terrible
Atmosphere: 4
Food: 5
Service: 1
Ehsan Alavash
Wow this bakery is highly recommend! I had sandwich and Portuguese custard which was the best ever one I tried! Staff are so warm and nice! Thanks guys you deserved a 5 star for sure!
Atmosphere: 5
Food: 5
Service: 5
Andrés Felipe Valenzuela Parra
I usually go to this place twice a month... the food is good, they have delicious bread, a great variety of desserts, and other interesting options. I have no complaints about the food, but the customer service is terrible. It seems like some of the people behind the counter aren't comfortable, or aren't happy with what they do, or definitely don't want to treat customers well. It's happened to me, my wife, or my teenage son several times... we keep going there for the food, not the service.
Atmosphere: 3
Food: 5
Service: 1
Denilson Umbelino
I visited Nova Era Padaria in Toronto this past Saturday, and the experience was amazing! Daniela Messias attended to me and Sinara with such kindness and professionalism.
The service was top, and the coffee and food were absolutely delicious.
If you live in the area, I highly recommend visiting them, they’re truly the best Portuguese padaria ever!
D.R. Bloor
This bakery is very inconsistent . I live in the area and unfortunately is the only bakery close to me . I have seen this place go through so many bakers and staff turnover I wonder if it has something to do with management . The customer service is terrible, they natas are pale as snow if you go to Portugal where they originated from they are slightly burnt ,and now to top it off they only have chocolate natas.? like who does that .. The roscas de coco are dry , maybe over cooked ? But there is no coconut in them aside from the too sprinkle . I understand the cost has gone up for things but when you’re compromising in quality but still raising the price it’s very dissaoointing. They have my business because there is no other option . I’ll only be purchasing buns from now on but that even seems to be inconsistent .
Atmosphere: 2
Food: 1
Service: 1
S Morrison
I have been here many times. The croissants and strudel are fresh.
The coffee though - yikes-- weaker than Tim Horron's. I thougjt she has brought me tea it was so damn weak. I thought she must have used pevious grains .
The service is really, really slow. My grandmother, who uses a walker and is half-blind and totally dumb, could work faster than these girls. There was a lineup of 8 people who just wanted to pay for their orders.
The last time I went I actually walked out because the service was so bad. I then walked down to the Bloor St one. It took 30 minutes to get there, and it was still probably faster than this bakery.
Sept 2025: croissants and buns are fresh.
Atmosphere: 3
Food: 4
Service: 3
lucas pernambuco
That’s one of the best place to go the food is pretty tasty, especially because the attendants are so attentive too
Atmosphere: 5
Food: 5
Service: 5
Natalie Wing
Good selection of pastries and bread. No outdoor seating and not wheelchair or stroller friendly due to steps at the front door.
Aamir Hussain
Food is great but the service always leaves us very uncomfortable. Not sure if it's because I'm brown but as per the other comments it seems I'm not the only one who feels racialized. Unfortunately we will not be visiting any longer and will take our service to Dark Horse instead.
Such wonderful staff, and my favourite pastel de nada in the city!
Food: 5
Service: 5
Mike Wilson
The service was fine. The server behind the counter clearly wasn't having a good day (it's fine, it happens) so I kept the order simple. Here's the issue. The three items I ordered that came from the display fridge all had a taste of mold, or rot; the only way to describe the taste is of a fridge that was turned off with moisture inside of it. The taste overpowered the subtle chocolate taste of the chocolate roll I ordered; and the meat roll. It all just tasted like old rot. That fridge needs to be cleaned out. The bagels are also basic bread rolls, shaped like bagels -- they are not bagels. Their products that don't come from the fridge are great. I love their sweet buns, and sliced bread.
Atmosphere: 4
Food: 2
Service: 3
Anjana S Nair
The food at Nova Era was decent fresh and satisfying for a quick bite or casual meal. However, the service was quite slow. It took a long time for the staff to clear our plates, and we waited a while just to be offered the dessert menu. I don’t know, it could be because they were too busy, but the pace felt a bit off and inattentive. With quicker service and more attention to customers, the experience could be much better.
Atmosphere: 5
Food: 5
Service: 3
Angel Eats
Wow another day another rude weird worker at nova era... am I surprised? Might be the last time I shop here
**editing not sure if the staff were HIGH or just actually that badly trained at basic customer service
Wife and I both had the bifana. Sooooo filling! Best part? They’re open super early on a Sunday.
Great service as well.
Definitely recommended
Atmosphere: 4
Food: 5
Service: 5
Customer service is terrible
Atmosphere: 4
Food: 5
Service: 1
Wow this bakery is highly recommend!
I had sandwich and Portuguese custard which was the best ever one I tried!
Staff are so warm and nice!
Thanks guys you deserved a 5 star for sure!
Atmosphere: 5
Food: 5
Service: 5
I usually go to this place twice a month... the food is good, they have delicious bread, a great variety of desserts, and other interesting options. I have no complaints about the food, but the customer service is terrible. It seems like some of the people behind the counter aren't comfortable, or aren't happy with what they do, or definitely don't want to treat customers well. It's happened to me, my wife, or my teenage son several times... we keep going there for the food, not the service.
Atmosphere: 3
Food: 5
Service: 1
I visited Nova Era Padaria in Toronto this past Saturday, and the experience was amazing! Daniela Messias attended to me and Sinara with such kindness and professionalism.
The service was top, and the coffee and food were absolutely delicious.
If you live in the area, I highly recommend visiting them, they’re truly the best Portuguese padaria ever!
This bakery is very inconsistent . I live in the area and unfortunately is the only bakery close to me . I have seen this place go through so many bakers and staff turnover I wonder if it has something to do with management . The customer service is terrible, they natas are pale as snow if you go to Portugal where they originated from they are slightly burnt ,and now to top it off they only have chocolate natas.? like who does that .. The roscas de coco are dry , maybe over cooked ? But there is no coconut in them aside from the too sprinkle . I understand the cost has gone up for things but when you’re compromising in quality but still raising the price it’s very dissaoointing. They have my business because there is no other option . I’ll only be purchasing buns from now on but that even seems to be inconsistent .
Atmosphere: 2
Food: 1
Service: 1
I have been here many times. The croissants and strudel are fresh.
The coffee though - yikes-- weaker than Tim Horron's. I thougjt she has brought me tea it was so damn weak. I thought she must have used pevious grains .
The service is really, really slow. My grandmother, who uses a walker and is half-blind and totally dumb, could work faster than these girls. There was a lineup of 8 people who just wanted to pay for their orders.
The last time I went I actually walked out because the service was so bad. I then walked down to the Bloor St one. It took 30 minutes to get there, and it was still probably faster than this bakery.
Sept 2025: croissants and buns are fresh.
Atmosphere: 3
Food: 4
Service: 3
That’s one of the best place to go the food is pretty tasty, especially because the attendants are so attentive too
Atmosphere: 5
Food: 5
Service: 5
Good selection of pastries and bread. No outdoor seating and not wheelchair or stroller friendly due to steps at the front door.
Food is great but the service always leaves us very uncomfortable. Not sure if it's because I'm brown but as per the other comments it seems I'm not the only one who feels racialized. Unfortunately we will not be visiting any longer and will take our service to Dark Horse instead.
Atmosphere: 1
Food: 4
Service: 1
Restaurantji Recommends
Fresh food always and love their pastries
Atmosphere: 5
Food: 5
Service: 5
Such wonderful staff, and my favourite pastel de nada in the city!
Food: 5
Service: 5
The service was fine. The server behind the counter clearly wasn't having a good day (it's fine, it happens) so I kept the order simple.
Here's the issue. The three items I ordered that came from the display fridge all had a taste of mold, or rot; the only way to describe the taste is of a fridge that was turned off with moisture inside of it. The taste overpowered the subtle chocolate taste of the chocolate roll I ordered; and the meat roll.
It all just tasted like old rot. That fridge needs to be cleaned out.
The bagels are also basic bread rolls, shaped like bagels -- they are not bagels.
Their products that don't come from the fridge are great. I love their sweet buns, and sliced bread.
Atmosphere: 4
Food: 2
Service: 3
The food at Nova Era was decent fresh and satisfying for a quick bite or casual meal. However, the service was quite slow. It took a long time for the staff to clear our plates, and we waited a while just to be offered the dessert menu. I don’t know, it could be because they were too busy, but the pace felt a bit off and inattentive. With quicker service and more attention to customers, the experience could be much better.
Atmosphere: 5
Food: 5
Service: 3
Wow another day another rude weird worker at nova era... am I surprised? Might be the last time I shop here
**editing not sure if the staff were HIGH or just actually that badly trained at basic customer service
Atmosphere: 1
Food: 2
Service: 1
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