Tim Hortons
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Chocolate Croissant
Boston Cream
Iced Latte
Tim Hortons Reviews
113 ratings
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I stop by this Tim Hortons every single day, and it's easily one of the best-run locations I've been to. Orders come out quickly and correctly, even during the morning rush, and the store is always clean.
A special shout-out to Aishwarya. She's always friendly, remembers regulars, and makes the whole experience feel welcoming. She stays calm and positive no matter how busy it gets, and she genuinely cares about getting your order right. Staff like her are the reason I keep...read full review
A special shout-out to Aishwarya. She's always friendly, remembers regulars, and makes the whole experience feel welcoming. She stays calm and positive no matter how busy it gets, and she genuinely cares about getting your order right. Staff like her are the reason I keep...read full review
Big shoutout to the hard-working team at the Tim Hortons in the Eglinton Centre food court! The staff consistently put in the effort to keep things moving, even when it gets busy. They’re friendly, hardworking, and clearly doing their best to make sure customers are taken care of.
I really appreciate the people behind the counter who show up every day and keep things running. They deserve some recognition for the work they do. Keep up the great work, everyone! ☕👏
I really appreciate the people behind the counter who show up every day and keep things running. They deserve some recognition for the work they do. Keep up the great work, everyone! ☕👏
Good customer service
Hours
| Monday | Closed |
| Tuesday | 6:30AM - 6:30PM |
| Wednesday | 6:30AM - 6:30PM |
| Thursday | 6:30AM - 6:30PM |
| Friday | 6:30AM - 6:30PM |
| Saturday | 8AM - 5PM |
| Sunday | Closed |
Tim Hortons, a popular Canadian restaurant chain, has received mixed reviews from customers. While some have had an outstanding experience with friendly and efficient service, others have encountered issues with disrespectful and unhelpful staff.
At the 20 Eglinton Ave location, the team, especially cashier Deena, provided warm smiles and prompt service, making the visit a pleasant one. However, at a different location, customers have reported encountering rude and dismissive behavior from employees Deena and Aishur, who allegedly threw garbage at them when asked where the garbage can was.
Additionally, the 20 Eglinton West location has been known to restrict the use of the Tim Hortons app, particularly during the closing hours, even when the company is running a promotional period offering double points for digital orders. This has led to a frustrating customer experience, as the store's closing hours on Google Maps are not accurate, and the store often stops accepting digital orders well before the actual closing time.
Despite these inconsistencies, the overall experience at Tim Hortons can vary greatly depending on the location and the staff on duty. Customers are encouraged to provide feedback to the company to help improve the overall customer experience.