McDonald's
$ • Fast Food, Burgers, Coffee Shops
Hours:
2810 Major Mackenzie Dr W Building 'C, Maple
(905) 303-0804
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McDonald's Reviews
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The best customer service agent that you will ever meet is Sheela at the McDonalds on Major Mackenzie in Maple. Her kind, caring and professional demeanor is the reason why the customer experience in that location is great. She goes over and above to make sure customers are looked after. If you are waiting for your food she will apologize for the wait times and ensure that you have all you need. Her aura of appreciation for her job, the customers and what she does is outstanding....read full review
Menu
Hours
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
People in Maple Also Viewed
This McDonald's location is a popular spot with a large, modern space and lots of seating, making it a comfortable place to visit. The staff are generally friendly, helpful, and efficient, providing great service and fresh food. Many customers appreciate the friendly staff members who go out of their way to help, such as one who gave a free ice cream when a mobile app crashed. The restaurant offers a nostalgic look and feel, along with self-serve drink stations, although these are expected to be phased out nationwide.
Despite the positive atmosphere, some issues are noted. During rush hours or late at night, wait times can increase, especially for Uber orders. Occasionally, mistakes happen with kids' orders, and sometimes staff forget to check or include items. There have been complaints about a night manager’s rude and impatient attitude, which negatively affects the experience and can make the environment uncomfortable. Additionally, there are delays at the drive-thru, particularly when ordering breakfast later in the day, even if the order was placed in advance.
Overall, the restaurant is appreciated for its good food, friendly staff, and large space, but some management and wait-time issues affect the overall experience.