Tim Hortons
$ • Coffee ShopsAbout Tim Hortons
Customers' Favorites
Bagel with Cream Cheese
Boston Cream Doughnut
Herb and Garlic Bread
Gingerbread Iced Capp
Simply Cheese Pizza
Chocolate Croissant
Chicken Noodle Soup
Blueberry Donut
Tim Hortons Reviews
275 ratings
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I had an excellent experience at Tim Hortons thanks to one of the staff members. Constance was very welcoming, friendly, and incredibly professional from the moment I walked in. Despite the store being busy, they stayed positive, worked efficiently, and made sure my order was accurate. Their great attitude and genuine customer service made my visit enjoyable. It's clear they take pride in their work and care about their customers. Thank you for going above and beyond—I really...read full review
Friendly and fast
I've been coming to this Tim Hortons every Friday through Sunday afternoon for the past couple of months, and I can't say enough good things about the afternoon team. A special shoutout to Aman and the entire crew for consistently providing outstanding customer service.
What really impressed me was that after only two weeks, they already knew my regular order. That level of attention and care made me feel like a valued customer, and it's something you don't see very often.
Everyone...read full review
What really impressed me was that after only two weeks, they already knew my regular order. That level of attention and care made me feel like a valued customer, and it's something you don't see very often.
Everyone...read full review
Hours
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
Tim Hortons, a popular Canadian coffee and donut shop, has received mixed reviews from its customers. The restaurant is known for its clean and pleasant atmosphere, with many customers appreciating the friendly staff, especially the night shift team who provide exceptional service and keep the place well-maintained. Among them, Graham stands out as a courteous and reliable team member who remembers customers' names and orders, creating a welcoming environment that makes regulars feel at home. However, some customers have experienced issues with long wait times, limited seating during busy hours, and inconsistent customer service. One drive-thru incident involved a payment problem where the staff refused to give the order despite proof of payment, highlighting some service inconsistencies. Customers also noted that the service can sometimes lack personality, especially from certain staff members, which affects the overall experience. Despite these issues, many customers enjoy the food, especially the bacon and turkey bacon sandwiches, and the atmosphere remains a positive aspect of the restaurant. Overall, Tim Hortons offers a mixed experience, with some praising the food and friendly service, particularly from Graham, while others see room for improvement in service consistency and customer satisfaction.