Tim Hortons

Name: Tim Hortons
Address: 852 Niagara St, Welland, Ontario, L3C 1M3, Canada
Telephone: (905) 714-9057
Price range: $
Rating: 3.1

$ • Coffee Shops, Bakery

Hours:
852 Niagara St, Welland
(905) 714-9057

Menu Order Online

About Tim Hortons

Tim Hortons is a well-furnished store with a great environment, perfect for customers who enjoy sitting with friends and clients. The polite and kind staff help create a welcoming atmosphere. Many customers appreciate the good service and perfect orders, particularly enjoying drinks like the Medium Americano in a large cup. The store is very clean and welcoming, with tables that are often well-maintained. The friendly staff, including a helpful male supervisor, assist customers in customizing their meals, making visits enjoyable. However, there are some issues. The slow service at the drive-thru can be frustrating, with long wait times even when there are only a few cars ahead. Additionally, some customers have reported that during the evening shift, service can be lacking, with employees sometimes distracted and taking too long to attend to customers. This has led to instances where people have walked out without ordering due to the wait. Despite these challenges, the manager has been recognized for supporting staff against abusive customers, contributing to a positive atmosphere. Overall, Tim Hortons continues to be a popular choice, with friendly staff and a commitment to customer satisfaction, even if there are occasional hiccups.