Sandwich Shops near Cottage Grove

“Edited:

After posting this review I got a call from Keri one of the managers. She apologized for my experience and explained the situation that the young kid was new and still learning. I appreciate her taking the time to reach out to me and try to rectify the situation. She told me I could come in and get my meal remade. I really appreciate her trying to make it right. Thank you for the good customer service despite the original experience. Thank you Keri!

Original review:
Placed a mobile order for an American club and I added avocado. I got the meal with a drink and 2 cookies. When I got there nobody greeted me and the woman behind the counter was helping make a sandwich for another employee but didn’t even say welcome in. A young kid finally came over and asked me what I wanted. I told him I’m there for mobile pick up. Sandwich was wrapped on the counter by the register instead of in the mobile order area. He almost forgot my drink and when I got home I realized they forgot my cookies. They also forgot the avocado which I paid $2 more for. What’s the point of ordering what I want if these people can’t get it right. It wasn’t even busy nobody else was there. Terrible service and I’m only giving 2 stars cuz the sandwich was still good despite missing avocado.“

“I was welcomed in with a warm and beautiful smile from the worker Jay and he ever so graciously took my order and made sure that all me needs were meant he even offered up some of his own flesh when they were out of ham, now thats a dedicated worker! Even though I declined he was thr most handsome, kind, and dedicated worker ive ever seen good job Jay 10/10 would eat here again just to watch Jay while I eat my sandwich“