United Club

7000 NE Airport Way, Portland

Recent Reviews

Sort by
Takahiro Niwa

Small, but a nove lounge. Be careful for their business hours.

Sasi

Simple travel lounge.

A Rauf Razzak

Nice lounge very well organised, very friendly and helpful staff.

LW Associates

I would never choose United Airlines at PDX anymore for my company and engineering group. Pick Alaska, Delta or even American Airlines instead of United Airlines. The manager Guadalupe is not professional. She made fun of our passenger about his luggage, saying that United is not a shipping company for his personal belongings. That's unacceptable. If we want to bring baby toys on luggage, is our problem and that's why as customer we pay the service. If Guadalupe is in our company. I would probably get her fired right away.

Rosanna Yuen

Staff is friendly and keep things going well. Smaller lounge with limited offerings. If you need Wi-Fi and a place to sit, it's fine, but enough people were taking phone calls that it isn't as quiet as I'd like.

James Stanley

While I appreciate that the club is available,I think the club is too crowded. I also think the hours of operation need to be longer. Flight delays and cancellation can leave you stranded in the concourse while you attempt to solve your travel problems.

Lael Beckwith

One of the smaller united Club locations, but decent. There was construction during my visit so it made the ambiance substantially more chaotic.

Ricardo Kanitz

Friendly staff, but falls short in space, amenities, comfort and food.

Nancy Donahoo

Good variety of food. Enjoyed espresso coffee machine decaf and carmel machiano. Lucked out right by my gate.

Jacob

Hygiene is likely an issue at the United Club. I saw a staff member just casually spraying sanitizer from afar and causing it to drift to other tables with food. Also, the same staff member was handling trash and then proceed to handle food without sanitizing his hands.

Finally, the water containers the sign says to not use personal bottles but other guests just come and refill their bottles with their mouth piece touching the dispenser tip contaminating the water containers for all other guests. The staff did not stop this behavior but actually told the guests that water containers are there. I told another staff about this and the containers were promptly removed and washed. So that’s good.

This club is really small compared to clubs at other locations. Food is limited but tasty.

Wei-Ai Tai

Although this United Lounge in Concourse E at the Portland International Airport is on the smaller side when compared to other UA lounges, the facilities were clean, functional, and well-maintained. Food was just average and not a lot of options. However, the Sam Adams beer is free! Staff was efficient and friendly.

Mark L.

Wow, need to hire a few new people to run this place. Not sure the bartender knows what year it is.

Scott Naylor

Very good. Nice bar, good food, though limited. The best thing is the seating. I have a very bad back, so it was worth it just for that.

Mic C

Friendly and helpful staff. Food at the United lounges are improving... Clean toilets.

Still hard to compare against Star Alliance lounges in Asia or Europe, where there's lots of food options and showers. That said, they're bigger international airports.

Conny Tögel (MPower)

Horrible lounge, poor „food“!!!! The only thing good was the Italian coffee from Illy! No real lunch offer, cake mix used, atleast place was cleaned up in between. Employees not very ambitious. Should have good look at Lufthansa lounge at Frankfurt airport; difference like heaven and hell!!!! Was glad, to get back home to Germany 🇩🇪🇩🇪👍

Loading...