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“I had a really bad experience about 2 weeks ago where my big treat meal was ruined, I came in and spoke to the manager the next day, she was really professional and nice so I accepted a card for replacement.
Today I came in and my meal was everything that I was hoping for the last visit with delicious food and friendly workers, this manager is Doris Pineda, she is highly professional and she made things right, I used to come in several times a week, you guys have always been well above the fast food places and Mrs Pineda is protecting that reputation.
Thanks for hiring and backing quality food and service and hiring a terrific friendly but no nonsense manager who takes pride in her store, and for offering lettuce wraps !!!!“
“John helped me at drive-thru. He was very professional and helpful, but the manager Paulie, was amazing. He has a great crew, which I told him. Fast food is a brutal environment, which makes his achievement and his upbeat attitude even more impressive. 👏“