“Sophia at the West 11th location in Eugene is an “All-Star”. I don’t go there often but was pleasantly surprised during my recent visit. She is so bubbly and friendly not only to me but every guest walking through their doors. Asking about their day and/or if they have any plans for the day is only a small amount of her charismatic charm. Did I mention how accommodating and efficient she is? An aspiring business major at Eugene’s very own U of O, I encourage everyone to visit the Carl’s Jr on W 11th and see for yourself what guest engagement should be in a customer centric enterprise.“
“I truly enjoy the service I get when I come to this location, especially because of the great service that Kayla the manager always gives. She has a wonderful personality and always recognizes me and spends the time to talk to me. She truly is the best thing about this store and the previous one she was at. She truly knows how to communicate well with the other people that work here and everyone likes her. That’s a rare quality and a good manager and even more so in this industry. She shines bar and above the rest. I truly appreciate all the efforts she makes and the fact that she encourages and uplift all the workers around her as well.“
“Out of all the Carl's Jr's that I've tried in the area, this one is without a doubt the best of them. The quality of the food is excellent, I always recieve my meal fast. And the employees always have a welcoming and positive attitude, you can tell they care about their job.“
“This has the best fast food restaurant I’ve been too in a long time! Clean and the staff was so friendly, Steven came by a few times to check on us and even heard my son as he walked off to get us ranch that he wanted extra and Steve made sure to do that that! Customer service at its finest!“