Customers` Favorites
Customers` Favorites
“I make it a point to try every option around me at least once. Ive been putting this one off for awhile(idk why). I am AMAZED with the flavors of the dishes and the salsas! Both of the salsa they provide are out of this world! AMAZING“
Customers` Favorites
“Forgot the guys name I was so excited. Born and Raised in Cali so expectations are always high when it comes to grubbin. He answered all my questions politely, didnt rush me to decide, and you will end up fighting over the home made queso with whoever you’re sharing it with. Went back and gave the guy a compliment about the food cause it was so good. If you’re trying to decide on it here’s your answer…. DO IT
Thank you Street Heat! Ill be a repeat customer with the fam“
Customers` Favorites
“It looks like a pub but it’s an upscale restaurant. I ordered their baby ribs and fries (half portion) - which was still too much for one person (suggestion: go with two! ) Delicious food, attentive and friendly staff and good choice of drinks.“
Customers` Favorites
“I just had a delicious and filling lunch for $14! There's not many places you can say that about anymore. Taquitos were fresh and tasty. So was the guacamole and the salsa bar. Quick service despite being packed at lunch. I'll be back.“
Customers` Favorites
“I have been coming to Baja Fresh since I was a kid and finally returned after years! Always fresh, quick and generous with portions. The guacamole and salsa were plentiful and chips were offered complimentary while we were waiting for our orders. I love how they have diversified their menu with options for alternative meats and fish. Definitely will be visiting more frequently!“
Customers` Favorites
“My staff loves the food. I bring the food for our office meetings.
There is nothing wrong with the atmosphere. But to get a 5 star on the atmosphere there would need to be a view or something. This is a fast food restaurant. So it is what it is.“
Customers` Favorites
“We have been meeting friends here once a week for several months and have never been disappointed! The food is fresh and delicious, the service is superb, the place is clean and we are always greeted like they are glad we're there.i live that my food is always the right temperature.“
Customers` Favorites
“I stopped in just after 8 PM today… Door Was open… Store was supposed to be closed, but the gentleman at the counter insisted he could make me a burrito which I was so grateful for him and the entire staff as I was traveling through the area and was super hungry and wanted a Baja fresh burrito super bad… Thank you, thank you thank you please give everybody on the staff a raise!
Much appreciated!! This location is officially in my go to stop anytime. I’m traveling through Sherwood now🤙🤙“
Customers` Favorites
“Hello, I was recently in this location of Baja Fresh. I was picking up a door dash order.
As I walked in, I saw the cashier was busy taking a phone order. I was able to identify my order and began the process of verifying it.
During that time, I noticed another customer was being extremely rude and yelling at the cashier. Everything about her demeanor was extremely harsh and very much unnecessary.
Although this woman was yelling and pointing over the counter, the cashier absolutely maintained her customer service level and repeatedly offered to take the woman's order.
At this time, I told the woman that she did not need to yell at the cashier. The woman began filming me and repeatedly yelling at me. She got into my personal space and I felt very uncomfortable. I've never personally encountered such an intense experience in a public restaurant from a customer.
The woman repeatedly insisted to speak to a manager although the cashier was the acting manager. Then she demanded the owner and the corporate number. Again she was being very derogatory and incredibly rude for no apparent reason other than that the cashier had taken a phone order ahead of her.
I just want to highlight and annunciate that the cashier/manager remained calm and courteous and repeatedly offered to take the woman's order.
I realize that I can't do much from my position but if it was up to me I would have asked the customer to leave and refused service. No employee deserves to be spoken to like that regardless of the situation.
I hope that corporate, ownership and other management may read this and know that the cashier/manager who dealt with this customer did so with grace and excellent customer service. I did not get her name but even while she was dealing with this she also handled multiple other customers calmly and maintained a supportive dialogue with the disgruntled customer. There is nothing else that possibly could have been done except maybe contact the police to remove the customer from the store.
I would absolutely go there again to receive great customer service from all the employees who were there today. Thank you.“
Customers` Favorites
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“Have been here several times and had GREAT. Food and service! Love their Burritos!“