“Horrible service we ordered 3 meals and they didn’t tell us they were out of sour cream untill we got to the end of we sit down to eat and see them packing sides of sour cream and they tell us it’s for the online orders because they can’t see what they don’t have makes no sense to argue with a customer if I ordered online I would of been okay to have sour cream but because I pay as a walk in“
“I recently visited Chipotle, and I must say, my experience was nothing short of exceptional, all thanks to an outstanding employee named Santiago. From the moment I entered the restaurant, Santiago greeted me with a warm smile and genuine enthusiasm that set the tone for the entire visit.Santiago's professionalism and dedication were immediately apparent as he efficiently guided me through the ordering process, patiently answering all of my questions and offering valuable recommendations. His knowledge of the menu was impressive, and he took the time to ensure that my order was customized to perfection, paying close attention to every detail.Not only did Santiago excel in his role as a server, but he also went above and beyond to create a welcoming and enjoyable dining atmosphere. His friendly demeanor and engaging personality made me feel like a valued guest, and his positive energy was contagious, uplifting the entire restaurant.Throughout my meal, Santiago demonstrated exceptional multitasking skills, effortlessly managing a busy line while still providing personalized attention to each customer. His efficiency never compromised the quality of service, and he maintained a calm and composed demeanor even during peak hours.In addition to his exemplary customer service skills, Santiago's passion for his work was evident in every interaction. He took pride in his role at Chipotle and approached his responsibilities with enthusiasm and dedication, leaving a lasting impression on me and undoubtedly on every customer he served.In conclusion, Santiago's outstanding performance truly exceeded my expectations and made my visit to Chipotle a memorable one. His professionalism, friendliness, and unwavering commitment to excellence are a testament to his exceptional work ethic and exemplary customer service. Chipotle is fortunate to have such a remarkable employee, and I wholeheartedly commend Santiago for his outstanding contributions. He is a true asset to the team, and I look forward to returning to Chipotle soon for another delightful dining experience, thanks to Santiago's exceptional service.“