“I went in this evening for doughnuts but they were out of most kinds. The staff was amazing. The woman at the counter went above and beyond to make special drinks for all of us including my two littles. It was refreshing to see people enjoying engaging in conversation despite how busy they were. Nice job to your team tonight. It didn't go unnoticed.“
“Janelle and team are fabulous! They have kept me in coffee and donuts for a construction crew at my home for the last month. By day 3 they had my order down pat and if I rang ahead, always a good idea for a Box Of Joe, all was ready and waiting. Janelle and team are highly organized, extremely efficient, and most importantly they are always genuine, concerned and lovely to deal with. And this is with all clients! On a busy morning you can catch someone at the coffee station, rather hidden from view, call out a " good morning" to clients coming in. Watching customer faces it is clear this is appreciated as they seek out the source of the voice with an inquisitive smile. " Regulars" abound and at the counter are met with " the usual?". Often the coffee is ready to go even as they come to the register! Regulars fill tables each morning and it is clear staff and clients enjoy the dynamic. The positve, welcoming and friendly tone the staff sets is clear and it pervades the space. Clients in the queue are happy and kind to one another, a rarity these days. I don't know how Janelle manages all this as she dashes at a constant full speed, but she does! And clearly she has created a powerful and positive dynamic for staff and clients. It is a wonderful way to begin the day! Janelle and her team should be the gold standard! Kudos and thanks.“