Chipotle Mexican Grill

$ • Mexican, Fast Food

Hours today·

About Chipotle Mexican Grill

Chipotle Mexican Grill is a restaurant with mixed reviews. While the quality of the chicken was once excellent, it has since declined, with some customers noting the presence of too much fat in the meat, making it inedible. Portion sizes, particularly for rice, have also decreased, and some veggies and chicken were missing from the main refill during recent visits. Service can be inconsistent, with some experiences described as poor and others friendly—many customers mention that the staff is often unfriendly, especially when the restaurant is not very clean. The atmosphere is often viewed as dirty and warehouse-like, which affects the overall experience. Despite these issues, the food remains generally consistent, and some locations stand out for their cleanliness and friendly staff, especially those who go out of their way to help customers. Customers have also noted that the serving sizes are very inconsistent; sometimes bowls are only half-filled with rice, and portions of items like chicken and beans can be very small, with extra charges for proper portions. Nonetheless, some staff, particularly male employees, are polite and serve better. There have been complaints about missing items, like drinks, which can lead to frustration for customers.

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Chipotle Mexican Grill Menu
Chipotle Mexican Grill Menu

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Chipotle Mexican Grill Reviews

2.7
339 ratings
5
22%
4
4%
3
7%
2
21%
1
46%
Food
3.1
Atmosphere
2.7
Service
2.5

Share your opinion about Chipotle Mexican Grill

Server couldn’t understand what “little” amount of sides when ordering due to language barrier. Turned music in restaurant up to club level sound. I couldn’t have had a conversation with someone next to me. Absolutely unacceptable and completely disrespectful so I won’t return.
Tonight was an unfortunate experience. They were out of all but two proteins, cheese, vinegarette, and fajita veg. The girl behind the counter was apologetic as we went, however it would have been helpful if I was told they were out of half of their inventory before I began to order, as opposed to as I went down the line. I would have come back another time if I had known.
What was more impactful was another chipotle employee (in uniform) on FaceTime placing an order on the...read full review
Recommend to go inside and actually order your food. Twice now on pickup orders my order has been 10 min late and the food is wrong. I only get chicken,rice and cheese. The first time issue was there was hardly any chicken or cheese. Pretty much a bowl of rice. Second time today I ordered extra rice and didn't get any at all. From my favorite location to a location I will never order online through again. Very disappointed.

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Hours

Monday 10:45AM - 11PM
Tuesday 10:45AM - 11PM
Wednesday 10:45AM - 11PM
Thursday 10:45AM - 11PM
Friday 10:45AM - 11PM
Saturday 10:45AM - 11PM
Sunday 10:45AM - 11PM
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