“I have always loved the pretzel factory but today was just so amazing, clansi who was the girl who helped me was super informative and so helpful and so unbelievably sweet. So hard to come by these days, it’s almost unreal. I would recommend going to this pretzel factory over any of the others because of customer care alone!“
“I wanted to inform the Phoenixville/Montgomery County area that this location is by far the best in the business. My family and I visited this clean friendly and organized business and it impressed. The service was accurate the customer communication was pleasant. Not to mention the owner he was such a friendly man he even gave our young kids a quick tour. They all went above and beyond to accommodate us paying customers. Our family loves the great tasting food they create on a consistent basis and we go miles out of our way to eat here rather than the other Philly Pretzel Factory locations that are closer. If your craving high quality pretzels and a fantastic running business from top to bottom please go visit the Phoenixville location asap. Thanks and enjoy everyone“
“Pretty straight shooting. They make great pretzels every day. Whenever I come back to Philly to visit my parents, I stop here and buy 5 pretzels. I always say I will only have just one or two and inevitably eat them all they are so good. See you next visit!“