Kiera provided one of the best customer service experiences I’ve ever had! From the moment I walked up, she greeted me with the warmest smile and such a positive attitude that it instantly made my day better. She was incredibly friendly, patient, and genuinely seemed to enjoy helping customers.
The ice cream she served was absolutely perfect—beautifully prepared, generous, and tasted amazing. Every bite was delicious, fresh, and exactly what I was hoping for. It’s clear that Kiera takes pride in her work and pays attention to every detail.
What really stood out was how welcoming and cheerful she was throughout the entire interaction. Her kindness, professionalism, and upbeat personality turned a simple ice cream stop into a memorable experience. If every employee were like Kiera, every visit would be exceptional. She deserves all the recognition for her outstanding service!
Leah M
We love stopping at Kool Cones! It’s in a great location in North Park. There always seems to be a line, but the service is fast and the prices are good. If you’re looking for a refreshing summer treat, this should be your go to!
Andrea Norris
Great options
Kayla Thomas
Not open during posted hours
lubna asad
Love their ice cream ❤️❤️❤️❤️
D S
Ordered a Strawberry Milkshake, and it contained small pieces if Chocolate, and small pieces of walnuts ( non of which I had ever expected) very bland to say the least. Im definitely not one to complain about ice cream and I love their cones , however they should wash our the scooper after EACH USE ..what would have happened if I had a nut or Chocolate allergy .. these things could possibly be a life or death experience.. .. Thanks
Lisa Schneider
Friendly staff. Fast service.
Josselyn Rudisill
Kool Cones is an absolute gem of an ice cream shop! From the moment you walk up, you can feel the fun and welcoming vibe. The place may be small, but it’s packed with big personality and even bigger flavor. Their swirl cones are colorful, creamy, and perfectly smooth — the kind of treat that makes you feel like a kid again.
What really sets Kool Cones apart is the care they put into everything. The staff is always friendly, patient, and genuinely excited to help you pick the perfect flavor. You can tell they love what they do, and it shows.
Whether you’re grabbing a quick cone on a hot day or sitting outside to enjoy a sundae with friends, Kool Cones delivers that perfect mix of nostalgia and freshness. It’s the kind of local spot you can’t help but come back to again and again.
If you’re anywhere nearby, do yourself a favor and stop at Kool Cones. It’s the sweetest little shop with the biggest heart.
This is a typical ice cream place that could be a very busy on a hot day. All I know is that I had a peanut butter ice cream cone and it was scrumptious. Somebody else paid for my phone so I'm not sure if the prices are great, but I know that the ice cream is.
Larisa Diaz Beristain
Awesome ice cream please after riding the bikes at the park
Mary Craft
This place has WONDERFUL ice cream. It is very easy to find in North Park.
Thomas Mertz
Decent ice cream in the park and you can wander through the wildflower fields while you eat
I have not been here in so long. I love icecream
Kiera provided one of the best customer service experiences I’ve ever had! From the moment I walked up, she greeted me with the warmest smile and such a positive attitude that it instantly made my day better. She was incredibly friendly, patient, and genuinely seemed to enjoy helping customers.
The ice cream she served was absolutely perfect—beautifully prepared, generous, and tasted amazing. Every bite was delicious, fresh, and exactly what I was hoping for. It’s clear that Kiera takes pride in her work and pays attention to every detail.
What really stood out was how welcoming and cheerful she was throughout the entire interaction. Her kindness, professionalism, and upbeat personality turned a simple ice cream stop into a memorable experience. If every employee were like Kiera, every visit would be exceptional. She deserves all the recognition for her outstanding service!
We love stopping at Kool Cones! It’s in a great location in North Park. There always seems to be a line, but the service is fast and the prices are good. If you’re looking for a refreshing summer treat, this should be your go to!
Great options
Not open during posted hours
Love their ice cream ❤️❤️❤️❤️
Ordered a Strawberry Milkshake, and it contained small pieces if Chocolate, and small pieces of walnuts ( non of which I had ever expected) very bland to say the least. Im definitely not one to complain about ice cream and I love their cones , however they should wash our the scooper after EACH USE ..what would have happened if I had a nut or Chocolate allergy .. these things could possibly be a life or death experience.. ..
Thanks
Friendly staff. Fast service.
Kool Cones is an absolute gem of an ice cream shop! From the moment you walk up, you can feel the fun and welcoming vibe. The place may be small, but it’s packed with big personality and even bigger flavor. Their swirl cones are colorful, creamy, and perfectly smooth — the kind of treat that makes you feel like a kid again.
What really sets Kool Cones apart is the care they put into everything. The staff is always friendly, patient, and genuinely excited to help you pick the perfect flavor. You can tell they love what they do, and it shows.
Whether you’re grabbing a quick cone on a hot day or sitting outside to enjoy a sundae with friends, Kool Cones delivers that perfect mix of nostalgia and freshness. It’s the kind of local spot you can’t help but come back to again and again.
If you’re anywhere nearby, do yourself a favor and stop at Kool Cones. It’s the sweetest little shop with the biggest heart.
only soft serve
Restaurantji Recommends
This is a typical ice cream place that could be a very busy on a hot day. All I know is that I had a peanut butter ice cream cone and it was scrumptious. Somebody else paid for my phone so I'm not sure if the prices are great, but I know that the ice cream is.
Awesome ice cream please after riding the bikes at the park
This place has WONDERFUL ice cream. It is very easy to find in North Park.
Decent ice cream in the park and you can wander through the wildflower fields while you eat
Portions were generous
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