Dunkin'
$ • Coffee Shops, Donuts
Hours:
3560 E State St, Hermitage
(724) 342-2444
About Dunkin' Donuts
Customers' Favorites
Dunkin' Donuts Reviews
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mocha lattes...Luke warm..not enough espresso or foam. tastes like lukewarm chocolate. milk
We love your donuts especially my grandson, we just have one request please add a little more frosting to your donuts. Sometimes there’s hardly any frosting on them and his dad drives 30 minutes to get them.
I want to give a big shout out to the owner of Dunkin on East State Street, Hermitage Pa. Due to construction the intercom is down. He is out there taking orders. What owner would step up and do that? Also thank you for the cornbread munchkins. You were right, they're awesome. Maybe, I'll get to tell you personally if you're out another day ;). Thanks for going above and beyond.
Ratings
Hours
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
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Dunkin' is a clean store that offers plenty of free parking and quick service. While some customers enjoy their sandwiches and coffee, there have been complaints about online orders arriving cold. The service experience can vary, with some reports of confusion with orders and a lack of consistency among staff members. Recently, higher prices have been noted at this location, and some employees are not described as super friendly. Exiting the parking lot can also be a major headache due to difficulties with the drive-thru lane.
In recent visits, customers have reported issues such as frozen mocha coffee with large chunks of ice and problems with card payments causing delays. There have been instances of missing items from orders, leading to dissatisfaction, especially with coffee quality. Some coffees have been so unappealing that they were poured down the drain, and iced tea has been described as tasting like water. Overall, while Dunkin' offers good value for money, there are ongoing challenges with order accuracy, speed of service, and staff training that need to be addressed.