Dunkin'
$ • Coffee Shops, Donuts
Hours:
3560 E State St, Hermitage
(724) 342-2444
About Dunkin' Donuts
Customers' Favorites
Dunkin' Donuts Reviews
Ratings
Hours
Monday | Open 24 hours |
Tuesday | Open 24 hours |
Wednesday | Open 24 hours |
Thursday | Open 24 hours |
Friday | Open 24 hours |
Saturday | Open 24 hours |
Sunday | Open 24 hours |
Dunkin' is a clean store that offers plenty of free parking and quick service. While some customers enjoy their sandwiches and coffee, there have been complaints about online orders arriving cold. The service experience can vary, with some reports of confusion with orders and a lack of consistency among staff members. Recently, higher prices have been noted at this location, and some employees are not described as super friendly. Exiting the parking lot can also be a major headache due to difficulties with the drive-thru lane.
In recent visits, customers have reported issues such as frozen mocha coffee with large chunks of ice and problems with card payments causing delays. There have been instances of missing items from orders, leading to dissatisfaction, especially with coffee quality. Some coffees have been so unappealing that they were poured down the drain, and iced tea has been described as tasting like water. Overall, while Dunkin' offers good value for money, there are ongoing challenges with order accuracy, speed of service, and staff training that need to be addressed.