Starbucks

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About Starbucks

Starbucks on Queen Street is a community-focused cafe with a team of kind-hearted individuals who go above and beyond to support others. The staff is friendly, efficient, and always ready with a smile, serving excellent coffee. Customers appreciate how the employees are super friendly and fast, often knowing what they want even if they are busy working or on the phone. The service along with the beverages is highly praised, with some saying it has changed their perspective on going inside a Starbucks location. The baristas are known for their excellent knowledge and ability to make drinks just right; one staff member, Riysa, is frequently mentioned as a favorite for knowing exactly how to make a perfect drink every time, making the experience worth the price. Though parking can be a challenge due to the downtown location, the welcoming service and good coffee make up for it. Despite occasional delays in making orders, the overall experience remains positive, and the staff, including Garrett, are praised for their kindness and excellent service.

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Starbucks Reviews

4
125 ratings
5
65%
4
3%
3
9%
2
7%
1
16%
Food
4.3
Atmosphere
4.1
Service
4.2
Wonderful place for meeting with friends and enjoy good coffee.
Fast friendly service with a smile and a delicious frozen Chai to cool off in between my scooter ride, exploring down town Lancaster! 😋🤤
Makaela is an absolute star at Starbucks. I came in for a matcha and left wondering if I should start a fan club in her honor. She not only made my drink perfectly balanced with just the right amount of sweetness but also managed to make the whole interaction genuinely enjoyable. Makaela has that rare mix of speed, friendliness, and humor that makes you feel like you’re not just grabbing a drink but actually starting your day on the right note. When she handed me my matcha it...read full review

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