Customers` Favorites
Customers` Favorites
“The food here is excellent, however, my issue is with the rude employee. while I was standing inside ordering my food, a woman walked in to pick up a door dash. instead of the man just telling her it wasn't quite ready, he got smart and asked her "what is the pick up time" she told him and he said "exactly, it's not time to pick it up". she was only a couple minutes early. the employee then proceeded to tell her to wait outside. I don't know if this man is racist or sexist but it was beyond uncalled for. why was I allowed to stand inside as a black man with a black employee when my food wouldn't be ready for at least 10 mins yet the white woman was told wait outside for a 2 minute wait?. I will NEVER order food from this place again, despite how good the food may be.“
Customers` Favorites
“First time at this McDonalds and got breakfast for myself and two others and this New Castle Location was by far the best McDonalds I have ever been too! Service was so efficient while staff were still being pleasant! The food was even the best and most tasteful along with the coffees! By time I got the food home it was still decently warm and didn’t need reheated!“
Customers` Favorites
“Clean, Friendly, Fast service, food is usually on point, They used to have the best fries, but now they taste like a salt lick unfortunately. Wish resturants would keep their signature mark, instead of trying to compete with McDonald's. Wendy's food has been proven to be the most authentic out of fast foods and, they don't even run with that fact! Over all this place is good“
Customers` Favorites
“I went in for a cone, had a fifty and the kid behind the counter paid it forward and bought my cone for me. I will definitely be going back. I hope they do some type of parking lot Car cruise. Looking forward for that patio to open up might be a good place for a DJ during the car cruise.“
Customers` Favorites
“So hats off to the guys for making us a replacement sandwich FREE because they understood the meaning of "we had such a long day I just threw my tomorrows lunch sandwich in tbe garbage"!!! Great reuben and onion rings also!“
Customers` Favorites
“The two employees had just received a large online order and were understandably a little overwhelmed. They worked quickly and efficiently to make sure we got our subs- which were great! Awesome demonstration of time management and customer service.“
Customers` Favorites
“Food is usually fresh and the service is quite good. Staff are respectful and friendly. atmosphere is welcoming. Unlike the McDonald's in this area, orders are rarely made incorrectly.
Parking: It's a small parking lot, should be enough to find a spot on most days and times.“
Customers` Favorites
“Order for takeout. This is a combo location with KFC. There are accessible parking places near the door, the entrance is accessible, and seating is, as well. Pleasant, efficient service right away, as soon as we were ready to order. The very nice girl who took our order was easily able to tell us what all was on the different items and compare between choices. We each got one KFC and one Taco Bell item for dinner. Restaurant was not crowded, and the drive-through appeared to be efficient as well. Our order was right the first time - which is highly unusual for this location; we usually get shorted at least one item, and often have individual orders wrong at pickup (we get food from here at least once every 2 weeks). Crispy strips were yummy, as always, but I wish KFC would bring back its old Sweet & Sour dipping sauce; the current sauces are less-than-yummy. Original 3-piece white meal had one good chicken breast, one tiny, greasy chicken breast, and one really greasy wing. The Mexican pizza was very good, and the Supreme Burritos were excellent, also. Our order was complete quickly and efficiently, and service with a smile.“
Customers` Favorites
“Food was good ,service was amazing,very friendly. Was Greeted when walked in. The place was cleaned. The girl that was there Shelby she made 4 subs and did a very good job she is very friendly and a nice girl.
Vegetarian options: Vegetables was frash“
Customers` Favorites
“I don't know if it's how they were trained, or if it's just typical Southern Hospitality, but me and my significant other stopped in Arby's union square plaza Saturday 10/19/24 at 4:00pm and greeted by the friendliest staff ive ever encountered. I didn't get their names, but it was 2 young guys and one female that I assumed was the manager. The way they associate with the customers, the way they worked together, it was second to none, more like they were family and not just co workers. Big shout out to, let's just call him Louisiana, his friend and the young lady behind the counter that night.
"HOUSTON "“
Customers` Favorites
“Someone keeps screwing up my ice cream. It's good but every single time it looks like it was stomped out on a curb. My family keeps getting the same thing and it's perfect, looks just like the idle ice cream. But when I order it looks like someone reached into the machine, pulled out the ice cream, shoved it down the cone before playing catch with it.“
Customers` Favorites
“Placed a drive thru order and I was missing a fry so I went in to get it, I was surprised to see that the kitchen was working so well with few people, looked like 3 and there were 4 or 5 cars. Took 3-5 minutes to get my order and the employees were so nice. The food was hot and fresh. Great experience!“
Customers` Favorites
“My local subway always does it right! The workers have changed over the years but whoever is working always gets it right. The prices are somewhat expensive but if you have the app or the coupons that come in the mail it is affordable. I don’t think I have ever been disappointed with this subway!“
Customers` Favorites
“Take it from a weekly regular, if you enjoy burritos and the like, this is by far the BEST place to go!“
“Was lost looking for Subway and found 1 #5133-0. The 2 ladies were so helpful and bless one lady program my phone 2 get back to New Castle. Really they are truly amazing. Show out 2 LAYSIA & ZOEY Thanks a Million. Store 2609 Ellwood Road 16101 New Castle, Pa 16101. Love you Guys. 1000%. 1:47:54 PM“
Customers` Favorites
“Food was fresh & soooo good. Obsessed with kfc gravy on mashed & the fries. Can’t forget the coleslaw! That’s what I come for lol. It’s nice to get actual nice pieces of chicken! Some other places in town give you the skimpiest meat. Very friendly staff too.“
Customers` Favorites
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“Had a very bad experience at this store thinking about posting experience on Facebook, My daughter and I visited the location above on the date and time shown on receipt above. I specially asked the cashier names Alex that I wanted my order made fresh I didn’t care how long it would take I just wanted all my food cooked hot and fresh. 1 minute after I placed my order they are calling my name. I spoke to the manager Betty and explained there is no way that this could be my order I wanted my food made fresh, she tries to tell me that it was made fresh which was insulting because I am very intelligent not to mention I used to manage Wendy’s in Cleveland Ohio before so I know it takes 10-12 minutes to cook something fresh. So after the replaced the order I asked the manager Betty if I could have a word with her when I finished my meal, upon completion I went to talk to the manager Betty to explain that only the chicken sandwich was hot and the burger wasn’t satisfactory my intention was to request half my money back being I wasn’t satisfied. It was at that point I was asked to leave and I was still eating a frosty and my daughter was still eating at this point because it wasn’t resolved at the store level I do not ever plan to visit Wendy’s again and now requesting a full refund. I do not want and gift certificate or any thing like that , you can keep your apologies because the manager Betty should have been the one to provide it. Please send a check for the full balance of my order to.“