Dairy Queen Grill & Chill
$ • Fast Food, Ice Cream, Burgers
Hours:
2100 Freeport Rd, New Kensington
(724) 212-7243
About Dairy Queen
Customers' Favorites
Dairy Queen Reviews
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Quick drive through service. great food, friendly employees.
I was Happy to try the Flamethrower Burger w/Fries,along with a Medium drink/Flurry(Awesome service worthy of 10,000/10,000 of awesomeness)
Absolute horrible customer service from the actual owner of the establishment. He was loud and rude with me about a problem he admitted had never happened before. As management and owner he should have handled it much differently. On principle since he doesn’t understand proper customer service I will no longer give them my business. I will say the staff is not the problem since he hires teenagers, and honestly bless them for working under him it must be difficult.
Menu
Hours
| Monday | 11AM - 9PM |
| Tuesday | 11AM - 9PM |
| Wednesday | 11AM - 9PM |
| Thursday | 11AM - 9PM |
| Friday | 11AM - 9PM |
| Saturday | 11AM - 9PM |
| Sunday | 11AM - 9PM |
The Dairy Queen Grill & Chill offers consistently high-quality food and treats, with friendly staff and a pleasant dining experience. Customers praise the perfectly prepared DQ items, including the vanilla, twist cones, churro ice cream, and cheesecake flurry. The drive-thru can be busy, and the parking lot may be difficult to navigate, but overall, this Dairy Queen is a reliable and enjoyable choice. The owners are appreciated by the community, and the food is always hot, fresh, and made to order. The staff is friendly, and the fountain machine is great. While the drive-thru tends to be busy and parking can be tricky to exit safely, many find this location recommendable for good food and friendly service, with some customers still making occasional trips despite living farther away.