My wedding was in two weeks (December 2023) and DiBruno Brothers Catering disappeared on me after months of planning and their commitment to us. We had submitted the final menu then responses from our contact ceased. Calls went unanswered.I am a former newspaper reporter and I know the power of my pen. I have never written a negative review in my life, and I gave the management multiple emails and visits to Chestnut Street before writing this. I don’t wish this experience on anyone and I’m sad that DiBruno dropped a very important ball here; my history with them goes back to my childhood and visiting the store in the Italian Market. I’m sorry to say this but pick another catering company. Save yourself from what happened to us.
K McMac
Always an easy experience with the family shop
jon willis
Overpriced and dirty the food they were trying to sell had no sell by date and they sold me chicken that I don’t believe was chicken yuck
Alfred Gildein
customer service. they have no flexibility, don’t care about the customers at all. they give you information that you can not rely on. wouldn’t recommend just for the way you are
Patrick Anyanwu-Ebo
Chesesy!
Kate S.
Always easy to get a quick quote/PO for drop off corporate catering. Timely and professional I've been using them for over a decade without issue-- highly recommend as a UPenn vendor
J NH
I wanted them to cater our wedding. I sent two requests via their website. I didn’t get a response. I called and no one answered so I left a voicemail. I did receive a call back and they left a voicemail saying we could call or email our request and they provided their email address. I emailed twice and didn’t get a response. I didn’t bother to call them again after this because I’ve been busy and they clearly aren’t interested in my business. It’s a shame because the food looks great. Too bad I will never taste it.
Karen Church
Wondering why businesses are allowed to delete unfavorable reviews. Kind of defeats the purpose. So if you see one star and nothing else, they deleted the remarks.
Kevin Smith
Delicious food, delivered on time, with courteous deliver folks.
聃
The vegetables and fruit salads are so fresh. Especially the chocolate dessert is so mellow and rich and not too sweet.
Amending this review because when contacted about issues, they were responsive and willing to work with us. Great communication throughout.I have always loved their cheese shop but catering needs work. This is not “full service catering” but rather the equivalent of receiving a takeout order. Dishes arrive with zero presentation, cutlery, napkins, and not enough plates. There’s a do-it-yourself component to this that’s not ideal given the price.
Hailey Himlin
Went with Di Buno for a work holiday party. Overall it was fine but there were a few issues which would cause me to not go with them again. The driver was 20 minutes late and had an attitude when he showed up about getting into the building. Once he was inside he was unpacking things so slowly a coworker and I decided to start doing it. I ended up telling him to just set up the sternos and leave because guests were showing up while he was still attempting to unpack things. After he did leave I realized he left us with no cutlery, no forks, no spoons, no knives. Just the serving utensils were left and that was it. Good thing we had some extras left over that we were able to use. The food was decent, nothing amazing. I would probably go with a local company next time and skip the chain.
Fatima Speight
We’re from MD traveled to Philly for my father in laws funeral. We ordered catering 1 week ahead of time. Amy was absolutely amazing to work with. She was quick to respond and kept us updated on our order. Our food arrived HOT and on time! Everything was phenomenal & gave us such comfort during a tough time!
Andy Beloff
A great place, but had to give up visiting with a friend yesterday. The simple reason: No Parking. All we could do was circle around and drive right by. And this was a Sunday!! So frustrating. And we were ready to spend money too.
Colleen C.
We used DiBruno's catering for our micro-wedding this summer. Since we downsized, we wanted something simple yet tasty. They were so helpful and the food was great (we ordered a mixed sandwich tray, with sides, salad and a dessert tray). Our guests were thrilled as everything was tasty and it was definitely better than a standard sandwich tray. They supplied everything to make serving easy. DiBruno's helped make our COVID wedding work wonderfully.
My wedding was in two weeks (December 2023) and DiBruno Brothers Catering disappeared on me after months of planning and their commitment to us. We had submitted the final menu then responses from our contact ceased. Calls went unanswered.I am a former newspaper reporter and I know the power of my pen. I have never written a negative review in my life, and I gave the management multiple emails and visits to Chestnut Street before writing this. I don’t wish this experience on anyone and I’m sad that DiBruno dropped a very important ball here; my history with them goes back to my childhood and visiting the store in the Italian Market. I’m sorry to say this but pick another catering company. Save yourself from what happened to us.
Always an easy experience with the family shop
Overpriced and dirty the food they were trying to sell had no sell by date and they sold me chicken that I don’t believe was chicken yuck
customer service. they have no flexibility, don’t care about the customers at all. they give you information that you can not rely on. wouldn’t recommend just for the way you are
Chesesy!
Always easy to get a quick quote/PO for drop off corporate catering. Timely and professional I've been using them for over a decade without issue-- highly recommend as a UPenn vendor
I wanted them to cater our wedding. I sent two requests via their website. I didn’t get a response. I called and no one answered so I left a voicemail. I did receive a call back and they left a voicemail saying we could call or email our request and they provided their email address. I emailed twice and didn’t get a response. I didn’t bother to call them again after this because I’ve been busy and they clearly aren’t interested in my business. It’s a shame because the food looks great. Too bad I will never taste it.
Wondering why businesses are allowed to delete unfavorable reviews. Kind of defeats the purpose. So if you see one star and nothing else, they deleted the remarks.
Delicious food, delivered on time, with courteous deliver folks.
The vegetables and fruit salads are so fresh. Especially the chocolate dessert is so mellow and rich and not too sweet.
Restaurantji Recommends
Amending this review because when contacted about issues, they were responsive and willing to work with us. Great communication throughout.I have always loved their cheese shop but catering needs work. This is not “full service catering” but rather the equivalent of receiving a takeout order. Dishes arrive with zero presentation, cutlery, napkins, and not enough plates. There’s a do-it-yourself component to this that’s not ideal given the price.
Went with Di Buno for a work holiday party. Overall it was fine but there were a few issues which would cause me to not go with them again. The driver was 20 minutes late and had an attitude when he showed up about getting into the building. Once he was inside he was unpacking things so slowly a coworker and I decided to start doing it. I ended up telling him to just set up the sternos and leave because guests were showing up while he was still attempting to unpack things. After he did leave I realized he left us with no cutlery, no forks, no spoons, no knives. Just the serving utensils were left and that was it. Good thing we had some extras left over that we were able to use. The food was decent, nothing amazing. I would probably go with a local company next time and skip the chain.
We’re from MD traveled to Philly for my father in laws funeral. We ordered catering 1 week ahead of time. Amy was absolutely amazing to work with. She was quick to respond and kept us updated on our order. Our food arrived HOT and on time! Everything was phenomenal & gave us such comfort during a tough time!
A great place, but had to give up visiting with a friend yesterday. The simple reason: No Parking. All we could do was circle around and drive right by. And this was a Sunday!! So frustrating. And we were ready to spend money too.
We used DiBruno's catering for our micro-wedding this summer. Since we downsized, we wanted something simple yet tasty. They were so helpful and the food was great (we ordered a mixed sandwich tray, with sides, salad and a dessert tray). Our guests were thrilled as everything was tasty and it was definitely better than a standard sandwich tray. They supplied everything to make serving easy. DiBruno's helped make our COVID wedding work wonderfully.