Watch given this business your card information for a delivery.one of the workers used my numbers to pay for service or items at a pet store. when i called the young lady was calling me sweetie how do you call a customer sweetie? I asked to speak with the owner I was told that she is on vacation. BAD CUSTOMER SERVICE AND THIEVES!!
Service: 1
Recommended dishes: Hoagies, Salad
Dorothy Copeland
I was driving passed.
Tone Supreme
Pizza Was ?? but service could be improved they need displays i asked to see the pizza before i pay my hard earned money and they must of took it as a joke. Some people want to see products before they purchase them even food pizza is not just pizza quality and appearance matters… but the pizza did not fail it was delicious and they gave me a free slice. My New Favorite Non Chain In OVB
Atmosphere: 3
Food: 4
Service: 2
A Gordon
Don't get delivery go pick your food up yourself!Delivery people have no respect they don't know where they're going and they lie about showing up and then they tell you that they called and they don't so I had to go pick my own pizza up from the shop after paying for delivery online.
Atmosphere: 2
Food: 4
Service: 1
Sheneeta (Big Blu)
I called tonight at approximately 7:56PM to order a small pepperoni ? & the lady said pick up or delivery. So I responded hello & Hru? She never responded & said pick up or delivery. I said Ma’am I just spoke to you & you didn’t speak back. She then put me on hold. I enjoy the food but due to poor customer service, I will NEVER patronize the establishment again. Workers don’t realize it is the Customers that provide staff members paychecks & keep the doors open to the owners business. Her rudeness just cost the owner to lose a sale.
Service: 1
Alejandro Nuñez
Fresh and tasty
Javier C.
After calling several pizza places and none had Hawaiian pizza paps was my last resort , Best decision, I've made all day . Never had a Hawaiian pizza like the one I did yesterday. Pizza was well done, and they even add roasted almonds to it. 10/10 would highly recommend
Kayante' Jainlett
Omg their wings are horrible. Like horrible, even whenfresh and hot they taste terrible! No sauce on the wings, in addition to this they are breaded and soggy. DO NOT WASTE YOUR
Atmosphere: 1
Food: 1
Service: 1
Raquel Ragland
delivery lady was terrible and wont bring pizza to door and she stayed in car and she wanted me or my kids come to her car to get pizza! no way we not going do that she better doing her job to deliver pizza to door!!!
Flower Girl
DONT EAT HERE !!!!!!!!!!!! & get rid of that old lady at the front & the drivers are creeps
We used to frequent Papps. My family would have our food delivered or if we were out we would stop by and pick up our order. Everything we've had there we have enjoyed. From the delicious cookies, This is my fresh salads , rib platters, etc. I recently had an unpleasant experience. I called in an order for a large garden salad. I stopped by to pick it up. Sending in my grandson to get it. I asked him to leave $1 tip as per usual. He didn't want anything so that was the only thing that I ordered before I took him home. I was purchasing the salad to have for my lunch the next day. My favorite order is either a large chef salad or a large garden salad. When I took the salad out of my refrigerator to pack for lunch I said, hmmm, this feels kind of light. I had no time to look at it until I unbagged it for lunch. To my surprise, the container was half empty which is not normally the case. Normally the salad and cheese is pressed up against the top because it is filled with fresh romaine lettuce, pitted black olives, two boiled eggs (I requested a second one), thick rings of green peppers and rings of red onions, grape tomatoes, thick slices of fancy cucumber and wide strips of white American cheese. The half container of salad consisted of a layer of lettuce about four black olives, three strips of cheese, three slices of cucumber that look as if they were left over from a previous salad, four grape tomatoes, very thin slice of red onions that look like it was left over from a previous salad order (these slice was thin and not a complete slice), thin slices of green pepper about 5 (they were not a ring of peppers). Needless to say I was not happy but I ate it anyway because that's all I had for lunch. I only get half an hour so I decided to call once I arrived home to voice my dissatisfaction. Around 4:30pm, I called and asked to speak to the manager. Three different times someone different picked up the phone to take my order and I explained that I had called to speak to the manager. Placed on hold for the fourth time and someone came to the phone and asked if they could help me. I asked if they were the manager. They didn't answer. They just said how can I help you? I said well who am I speaking to and she said this is Tia. I explained to Tia that I purchased the salad the night before. It was around 7:00 and 8pm to take to lunch the next day and that when I opened it for lunch it was as I described earlier and she replied or they don't use anything left over from previous salads. This is after interrupting me numerous times as I was explaining to her. I asked her if she would please let me finish explaining. She asked me why didn't I call or bring it back last night and I explained to her what the situation was. She was quite antagonistic. She asked what did I want her to do. I asked her what would you do in this situation, Tia? She replied that since I did not call or return it last night or within 24 hours. I said well it's not 24 hours cuz I bought it last night and it's only about 4:30 now that and before she could finish I just said you know what Tia, no worries. Have a good night. I paid $12 ($11 plus $1 tip) for a salad that was well below the standards I'm used to from Papp's. I don't like the way that I was spoken to. Tia is not the manager but her actions just lost the manager some business.
Aroldo Martinez
Love their burgers. Overall a decent Italian takeout place.
Steven Jenkins
During the evening the service is not that good. They have a lot of bad attitudes from the ladies taking your order.
Atmosphere: 2
Food: 3
Service: 3
Recommended dishes: Salad
Theresa Mcduffie
I order from papps often I have never been disappointed. I refer them often.
Atmosphere: 5
Food: 5
Service: 5
Juanita Peek
They have hands down the best phone manners when calling in an order, and the best cheesesteaks in Philly!!!!!
Watch given this business your card information for a delivery.one of the workers used my numbers to pay for service or items at a pet store. when i called the young lady was calling me sweetie how do you call a customer sweetie? I asked to speak with the owner I was told that she is on vacation. BAD CUSTOMER SERVICE AND THIEVES!!
Service: 1
Recommended dishes: Hoagies, Salad
I was driving passed.
Pizza Was ?? but service could be improved they need displays i asked to see the pizza before i pay my hard earned money and they must of took it as a joke. Some people want to see products before they purchase them even food pizza is not just pizza quality and appearance matters… but the pizza did not fail it was delicious and they gave me a free slice. My New Favorite Non Chain In OVB
Atmosphere: 3
Food: 4
Service: 2
Don't get delivery go pick your food up yourself!Delivery people have no respect they don't know where they're going and they lie about showing up and then they tell you that they called and they don't so I had to go pick my own pizza up from the shop after paying for delivery online.
Atmosphere: 2
Food: 4
Service: 1
I called tonight at approximately 7:56PM to order a small pepperoni ? & the lady said pick up or delivery. So I responded hello & Hru? She never responded & said pick up or delivery. I said Ma’am I just spoke to you & you didn’t speak back. She then put me on hold. I enjoy the food but due to poor customer service, I will NEVER patronize the establishment again. Workers don’t realize it is the Customers that provide staff members paychecks & keep the doors open to the owners business. Her rudeness just cost the owner to lose a sale.
Service: 1
Fresh and tasty
After calling several pizza places and none had Hawaiian pizza paps was my last resort , Best decision, I've made all day . Never had a Hawaiian pizza like the one I did yesterday. Pizza was well done, and they even add roasted almonds to it. 10/10 would highly recommend
Omg their wings are horrible. Like horrible, even whenfresh and hot they taste terrible! No sauce on the wings, in addition to this they are breaded and soggy. DO NOT WASTE YOUR
Atmosphere: 1
Food: 1
Service: 1
delivery lady was terrible and wont bring pizza to door and she stayed in car and she wanted me or my kids come to her car to get pizza! no way we not going do that she better doing her job to deliver pizza to door!!!
DONT EAT HERE !!!!!!!!!!!! & get rid of that old lady at the front & the drivers are creeps
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
We used to frequent Papps. My family would have our food delivered or if we were out we would stop by and pick up our order. Everything we've had there we have enjoyed. From the delicious cookies, This is my fresh salads , rib platters, etc. I recently had an unpleasant experience. I called in an order for a large garden salad. I stopped by to pick it up. Sending in my grandson to get it. I asked him to leave $1 tip as per usual. He didn't want anything so that was the only thing that I ordered before I took him home. I was purchasing the salad to have for my lunch the next day. My favorite order is either a large chef salad or a large garden salad. When I took the salad out of my refrigerator to pack for lunch I said, hmmm, this feels kind of light. I had no time to look at it until I unbagged it for lunch. To my surprise, the container was half empty which is not normally the case. Normally the salad and cheese is pressed up against the top because it is filled with fresh romaine lettuce, pitted black olives, two boiled eggs (I requested a second one), thick rings of green peppers and rings of red onions, grape tomatoes, thick slices of fancy cucumber and wide strips of white American cheese. The half container of salad consisted of a layer of lettuce about four black olives, three strips of cheese, three slices of cucumber that look as if they were left over from a previous salad, four grape tomatoes, very thin slice of red onions that look like it was left over from a previous salad order (these slice was thin and not a complete slice), thin slices of green pepper about 5 (they were not a ring of peppers). Needless to say I was not happy but I ate it anyway because that's all I had for lunch. I only get half an hour so I decided to call once I arrived home to voice my dissatisfaction. Around 4:30pm, I called and asked to speak to the manager. Three different times someone different picked up the phone to take my order and I explained that I had called to speak to the manager. Placed on hold for the fourth time and someone came to the phone and asked if they could help me. I asked if they were the manager. They didn't answer. They just said how can I help you? I said well who am I speaking to and she said this is Tia. I explained to Tia that I purchased the salad the night before. It was around 7:00 and 8pm to take to lunch the next day and that when I opened it for lunch it was as I described earlier and she replied or they don't use anything left over from previous salads. This is after interrupting me numerous times as I was explaining to her. I asked her if she would please let me finish explaining. She asked me why didn't I call or bring it back last night and I explained to her what the situation was. She was quite antagonistic. She asked what did I want her to do. I asked her what would you do in this situation, Tia? She replied that since I did not call or return it last night or within 24 hours. I said well it's not 24 hours cuz I bought it last night and it's only about 4:30 now that and before she could finish I just said you know what Tia, no worries. Have a good night. I paid $12 ($11 plus $1 tip) for a salad that was well below the standards I'm used to from Papp's. I don't like the way that I was spoken to. Tia is not the manager but her actions just lost the manager some business.
Love their burgers. Overall a decent Italian takeout place.
During the evening the service is not that good. They have a lot of bad attitudes from the ladies taking your order.
Atmosphere: 2
Food: 3
Service: 3
Recommended dishes: Salad
I order from papps often I have never been disappointed. I refer them often.
Atmosphere: 5
Food: 5
Service: 5
They have hands down the best phone manners when calling in an order, and the best cheesesteaks in Philly!!!!!
Atmosphere: 5
Food: 5
Service: 5