Starbucks Coffee Company

$ • Coffee Shops

Hours:
3401 Walnut St, Philadelphia
(215) 387-1914

About Starbucks

Starbucks Coffee Company in University City offers a mix of experiences for its visitors. The location has a pleasant aesthetic but has faced some challenges. Recent feedback highlights that the atmosphere can feel chaotic, especially during busy times, such as graduations. Some customers appreciate the baristas, noting their warmth and helpfulness, while others report issues with service and organization, particularly regarding order pickups.

Long-time customers enjoy visiting this Starbucks but express concern about safety and comfort due to the presence of homelessness, especially during early morning and late-night hours. A particularly negative experience involved a customer feeling disrespected by staff, which raised concerns about treatment and customer service.

On a more positive note, many guests have enjoyed their drinks, with specific mention of the seasonal caramel brûlée latte and the iced blonde vanilla latte with cold foam and caramel drizzle. However, there have been complaints about the availability of cold brew, a staple that some customers expect to be in stock, especially during the summer.

Overall, while there are some commendable aspects of the Starbucks Coffee Company, including the quality of drinks and friendly staff, inconsistencies in service and the environment can affect the overall experience for visitors.

Customers' Favorites

Starbucks Reviews

2.6
193 ratings
Restaurantji Rating
5
24%
4
9%
3
9%
2
9%
1
49%
Food
3.3
Atmosphere
3.2
Service
3.0

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Hours

Monday 5AM - 8PM
Tuesday 5AM - 8PM
Wednesday 5AM - 8PM
Thursday 5AM - 8PM
Friday 5AM - 8PM
Saturday 5AM - 8PM
Sunday 5AM - 8PM
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