Starbucks Coffee Company

Name: Starbucks Coffee Company
Address: 9430 Academy Rd, Philadelphia, Pennsylvania, 19114, US
Telephone: (215) 673-4703
Price range: $
Rating: 2.8

$ • Coffee Shops

Hours:
9430 Academy Rd, Philadelphia
(215) 673-4703

Menu Order Online

About Starbucks

Starbucks Coffee Company is a popular spot known for its reliable coffee and friendly staff. Many customers appreciate the consistent quality of drinks, especially favorites like the matcha Frappuccino with almond milk and no whip, which is always good and sometimes even better when made by skilled baristas. The staff often go above and beyond, writing cute words on cups and providing a welcoming atmosphere that encourages repeat visits. Customers frequently mention that the baristas know their orders and get them right every time, making for a smooth and pleasant experience.

However, some reviews point out issues with the store’s ambiance and service. The music volume can be too loud early in the day, which detracts from the cozy and relaxing environment. Additionally, some customers have experienced rude or dismissive behavior from staff, especially when trying to make simple modifications or add items to their orders. There are complaints about policies that seem confusing or unfair, such as no ice meaning less drink in the cup, and frequent shortages of items like ham and Swiss paninis or cold foam, which can be frustrating for regulars.

Despite these problems, the location remains a convenient choice for many, mainly because of the quality drinks and friendly faces behind the counter. While some customers have had negative experiences with staff attitude and store policies, others continue to enjoy the consistent drinks and the welcoming environment. Overall, the store offers a good coffee experience, but improvements in service and atmosphere could make it even better.