Dunkin'

$ • Coffee Shops, Donuts

Hours:
4578 Browns Hill Rd, Pittsburgh
(412) 421-1560

About Dunkin' Donuts

Dunkin' is a coffee shop with some inconsistencies in their service. The app often fails to function properly, and drinks may not be prepared in a timely manner. In-store service can also be slow, with long wait times and occasional mistakes in drink orders. However, when issues are brought to the attention of staff, they may be willing to remake orders to get it right. The quality of the coffee itself is a highlight, with options for customization. Customers often appreciate the friendly staff, and the store is generally clean and well-maintained. Parking can be limited, but there are usually some spots available, and the restroom is spacious and clean. Some customers mention that mistakes in orders, such as charges for items not received, can happen, but staff tend to be helpful in correcting these issues. Overall, the store offers great product quality and decent service, especially during less busy times.

Customers' Favorites

Dunkin' Donuts Reviews

2.7
216 ratings
Restaurantji Rating
5
26%
4
12%
3
15%
2
6%
1
41%
Food
3.1
Atmosphere
3.0
Service
2.9

Share your opinion about Dunkin'

Restaurantji Rating

This store can't seem to get it right. Ordered a butter pecan latte and got a plain iced coffee. When I ordered my latte they asked if I wanted milk. Don't they train anyone at this location? I'm done.

Horrible experience!!! Sunday I’ve arrived to the drive-through and ordered two caramel craze lattes. I requested no ice and was told that they could not fill my cup if I did not want ice because drinks are billed with ice I told them fine even though I thought that was petty & absurd for a multi billion dollar company to have a policy like. But today I went again & ordered a caramel craze latte light ice, an order of hash browns, bacon & avocado/tomato toast. I waited at the...read full review

I just had the most amazing experience at the dunkin. Around 10:45am today, April 17th, my card wouldn’t work. We tried and tried to get my card to work, knowing I just got paid (blessed to still have a job in epidemic). The employee in the window paid for my drink for me. I know these are hard times and God bless this man. I am unsure of his name, but he was calm, kind, and willing to work during this hard time. Coming from someone who works for the government and has previously...read full review

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Hours

Monday 4:30AM - 9PM
Tuesday 4:30AM - 9PM
Wednesday 4:30AM - 9PM
Thursday 4:30AM - 9PM
Friday 4:30AM - 10PM
Saturday 4:30AM - 10PM
Sunday 4:30AM - 9PM
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