Rita's Italian Ice & Frozen Custard

Name: Rita's Italian Ice & Frozen Custard
Address: 1 Shillington Rd, Sinking Spring, Pennsylvania, 19608, US
Telephone: (610) 678-8290
Price range: $
Rating: 4.6

$ • Ice Cream

Hours:
1 Shillington Rd, Sinking Spring
(610) 678-8290

Menu Order Online

About Rita's Italian Ice

Rita's Italian Ice & Frozen Custard, located at a busy intersection, is a popular treat stop known for its friendly and upbeat staff. The location offers a wide variety of water ice and a convenient contactless payment option. Customers can enjoy their treats on the benches located on both sides of the building. However, parking can be challenging due to heavy traffic.

Unfortunately, there have been reports of rude customer service. One customer had to wait for 25 minutes in line and was greeted with a super rude staff member who failed to ask for the customer's preferred custard flavor before starting to make the order. The staff member made vanilla custard, and when the customer requested a twist, the staff member replied rudely, implying that the customer should have specified it at the beginning.

Despite the unpleasant experience of some customers, Rita's Italian Ice & Frozen Custard offers delicious treats that are worth trying. It is recommended that the staff take accountability for their actions, especially in a busy and long line, and prioritize taking the customer's whole order first to avoid any misunderstandings.