Customers` Favorites
Customers` Favorites
“In regards to the Sinking Spring Rita's... No problem with the food itself. But after waiting 25 minutes in line, I was greeted with super rude customer service. Ordered a watermelon gelati, small, took a breath to keep talking, but the girl already turned away and started making it in the back, before she knew what flavor custard I wanted. She made vanilla and another girl asked if that was all. I asked for a twist for my custard and the original girl said "it's already made" and I said "I didn't finish my order" and my partner said "can you make it again please" after she gave us silence. Then she said "next time say that when you order" and I said "you walked away." Then we paid and resumed our lives. She was ready to walk away before I even told her what size I wanted. At the very least ask what flavor custard I want if you thought I was done ordering, don't just walk away without knowing what the customer wants. Incredibly rude to then imply I have to take the wrong order simply bc you made it wrong. So to the short blonde chick working last night (04/28/24) at this location around 6:30pm, I'm going to give you the benefit of the doubt and say maybe you had a bad day or were stressed bc the line was long and you were busy; however, use this as a chance to reflect and learn how to manage your mouth and take accountability for your actions, esp at work, bc you were just unnecessarily rude when you were the one who messed up. Or just take the customers whole order first.“
Customers` Favorites
“They always give the best customer service I've ever had. Always attentive & accommodating. They have the most friendly staff that make every trip here a joy. And the ice cream is always top notch. 🍦“
Customers` Favorites
“The honey lavender icecream is the best icecream I’ve ever had! All of the people are very friendly and their ciders are equally delicious! Produce is great quality for a great price, we will definitely be back!“
Customers` Favorites
“So good! I got the Churro cheesecake crepe and it was delicious. They let the kids sample the ice cream to find the flavor they wanted and the staff was friendly. The menu and ice cream flavors are only written in Spanish though... but they do have pictures so you can see what the items are.“
Customers` Favorites
“just enjoyed the best blizzards here at the 5th street location! the past couple of years have been terrible and once we heard they are under new ownership we decided to give it a try and it did not disappoint! the young man who book care of us was extremely professional and kind and we are so incredibly happy the dairy queen is back to how it used to be in the 90s, thick filled well blended blizzards and friendly staff! will be back! soon!!“
Customers` Favorites
“Delicious ice cream 🍨, bowl of fruits and traditional Mexican gourmet!“
Customers` Favorites
“I have never had a bad experience, always fresh, creamy and delicious, with a lot of stuff that you can look around and purchase if you wanted to great staff great ice cream.“
Customers` Favorites
“I visited this small yet quaint ice cream parlour today late in the afternoon at around dusk.The parlour was cold in the inside as expected for ice cream purposes.I got a large vanilla milkshake topped with whipped cream.I went with a few other cronies and the price was reasonable and affordable for it’s presumed rate of high prices.The ice cream itself was quite delectable and tantalising for my taste buds.“
Customers` Favorites
“Such a good experience! Prices are very good and staff was so nice! I got the Candy grapes and they were amazing!! Definitely recommend trying!🩷“
Customers` Favorites
“DELICIOUS food! GREAT service!“
Customers` Favorites
“The vibrant colors and icy treats beckoned to me like a siren's call. Holy Gelati, Batman! What an icy adventure I had at Rita's Italian Ice. Nestled outside of Reading, in the heart of Shillington, this Rita's joint is the go-to spot for a frosty treat that hits the spot. The real cherry on top of this frozen fiesta was Allison herself. Not only was she a master at crafting the perfect ice concoction, but her friendly demeanor and infectious smile made the whole experience truly memorable. She even posed for a picture with me, adding an extra dash of superhero flair to my Rita's adventure. Thanks for being chill, Allison. Whether you're a local looking for a sweet escape or a crime fighter patrolling the hustling and bustling Lancaster Ave, Rita's Italian Ice is a must-visit destination. And if you're lucky, you might just get to chill out with the legendary BatmanJawn himself – action figure by day, ice cream aficionado by night. Thanks, Rita's, for a frosty-fantastic time! Be cool, eat a Rita's.“
Customers` Favorites
“I love this place but they need to revamp the outside eating area. Possibly should add more tables or section the area so it is not in the middle of a parking lot by a Goodwill. Good food and service like every other Rita's though. Always appreciate a good mango and vanilla gelati.“
Customers` Favorites
“So good 10/10!❤️ I definitely will go back“
Customers` Favorites
“This is such a cute place to visit locally. I'm in my mid-30's and this cone has been around the area my entire life it seems. Love being able to still visit and enjoy this place. The ice cream sundaes are delicious and my husband loves the milkshakes. Service is friendly and quick. Pricing is affordable. Worth the visit!“
Customers` Favorites
“Rita’s offers refreshing treats on these hot days! My favorite is the mango and vanilla gelati. The staff has been polite and helpful, great customer service! I’m looking forward to my next visit!“
Customers` Favorites
“We stumbled upon this restaurant waiting to see Reading Phillies game . Fell in love as soon as we went in , being from NE Philly loved the Philly decorations. Next up the food it was delicious and filling . Staff very personable , owner loved chatting up Philly . We truly will be back and pass the wird to our Philly families .“
Customers` Favorites
“Good food! Fast service! Great experience! Will come again!“
Customers` Favorites
“Had the pleasure of stopping in to this amazing place! Great service, great food, great ice-cream! Plus, honored to meet a fellow Italian…a wonderful young man, Francesco! Coming from having owned a pizza/restaurant for 40+ years, we know all about a family business! Best wishes for endless success to this family! Buona Fortuna!! 🇮🇹🥰🇺🇸“
Customers` Favorites
“Thank you for taking my last minute order for a birthday cake. It was absolutely delicious. You nailed the Sunflower perfectly. My wife loved it. Highly recommend Dutch Maid!“
Customers` Favorites
“I’ve always loved Cold Stone as a franchise, and this location has great potential. The ice cream and service were good.
However, I hope the owner takes note that the tables outside were quite dirty and showed signs of mildew, as seen in the photos for quite sometime. A little extra attention to cleanliness would really elevate the customer experience. Thank you“
Customers` Favorites
“good cookies although never know when they run out and they just kinda give you what they have also need more organization because when your done ordering it’s just a like a big mob of people waiting for there order while there’s another wave of people producing that need to order or just came in“
Customers` Favorites
“Went in to try the ice cream and came out with so much more!! Loved this place. Definitely recommend!! 🤩🤩🤩🤩🤩“
Customers` Favorites
“I got my first cheesesteak from your shop just about a half an hour ago and thought it was great. Very flavorful. Thank you“
Customers` Favorites
“{{restaurant.reviews}}“
Loading...
“New management took over, it can only go Up from what it was! Welcome to the neighborhood!“