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Customers` Favorites
“This place is amazing!!! The food was delicious. It was clean and the employees were friendly. We will definitely be back!! 🥨“
Customers` Favorites
“No matter what I buy here, it's always delicious and always hot!! I've never been to a place where the food is hot everytime! If you want a hot pretzel, look no further!“
Customers` Favorites
“excellent customer service, pretzels are very good.“
“Thanks, Philly Pretzel Factory for your fun name day give away! 😊Friendly service and convenient location 👍🏻“
Customers` Favorites
“Very friendly place to do business. Pretzels always fresh and tasty!“
Customers` Favorites
“Just wanted to say great job with all of the Super Bowl orders! Your whole team was great and kept their spirits up even when there was a constant line out the door. Look forward to the next championship game or celebration and getting another order from you!“
Customers` Favorites
“the empanadas are so good! we get them once a week for our Diva Dane rescue meeting! and yes the danes love the occassional nibble 😆“
“Great warm soft pretzels. A Philly icon.“
“Happy to celebrate national pretzel day! Always delicious. Thank you! 🥨“
Customers` Favorites
“This has always been my go to for pretzels and trays they are the best. I have always defended the person that everyone complains about the way she talks to people. That being said I will not order again from them no matter how much I like them she is VERY IGNORANT< RUDE AND SURPRISED SHE IS STILL IN BUSINESS. Customer service goes a long way lady. Edit to this review: The owner just called me back and very apologetic for the customer service so I felt compelled to edit my review as that shows good customer service. Like I said they have the best pretzels around so at this point because he reached out I will order now and in the future. Thank you for the call.“
Customers` Favorites
“We get all of our pretzel trays from this location. Great service, sweet staff!“
“My fav Philly pretzel factory there is. Super quick, clean, and great specials everyday“
“A lot more expensive than the PPFs in the city.
The pretzels aren't as soft and delicious either.
Got some spicy sausage pretzels and they were good, but a little on the dry side.
Not enough variety from what I saw.
Staff were sweet enough.“
Recommended
Customers` Favorites
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“I had called in a semi-lager order. It was ready in 15-minutes. The manager was so glad for calling in the order, that he gave us two extra pretzels for free. The order had specific instructions and everything was packed as requested. We shall continue to order from this place. The people running this place are kind and caring. Thanks.“