Customers` Favorites
“Nice staff! They helped me when they did not have the regular mini pretzels, they made some infront of me at the moment! It was so epic watching them cook pretzels. Also got a large blue icee and it’s so good! Totally recommend this place when you go Walmart shopping at this location.“
Customers` Favorites
“Stopped in during the food truck festival and was blown away by the great service and fresh treats! 5/5 definitely recommend!!“
“Great Pretzels!!! Reminds me of the one we used to get as a kid. It’s also a well ran family business. Great people equals great food ❤️“
Customers` Favorites
“This is my actually my first time stopping by this location ever since I moved to the area for more than 5yrs. There are no seatings inside nor outside when I was there. Although I do remember during the summer time, I believe the do have 2 small tables outside. Not sure if they still has that set up now.Shop was very clean. The staffs were very nice! I went in to see if I can grab a kids size Mini Melt for my 5yo before we head to the kid’s indoor playground that’s two shops down. This might be one of my other quick snack stop with my kids now.“
Customers` Favorites
“The staff is always amazing and very helpful. Pretzels are always fresh and warm. If you haven’t had one of there breakfast sandwiches yet, you don’t know what you are missing out on!!!!!“
Customers` Favorites
“yummy snacksphilly people r lucky people philly pretzel anytime anytime n every I used to be a philly gal a job movement away from philly. pretzels ole for a warm soft chewy philly pretzel about now.hummm mlm maybe I should move back to philly to be able to have a philly pretzel“
Customers` Favorites
“Just wanted to say great job with all of the Super Bowl orders! Your whole team was great and kept their spirits up even when there was a constant line out the door. Look forward to the next championship game or celebration and getting another order from you!“
Customers` Favorites
“I've been coming to this business for years with my family. My wife and I have had the pleasure of getting to know the staff more then just "hello and goodbye'. I can tell you all day long how they've made my grandchildren's birthdays special. Now, I'm not a facebook guy. I made this account, not only because my wife didn't want to get involved, but because I wasn't going to let some piece of trash on here bash this company and their great staff. These are great people and a lot of us customers know that. So I just wanted to write a post and let Jason, Erika, Alex, Dawn, Alex, Scott, and Pat know how much I appreciate their service and not to let these trolls on here get to them. Keep it up guys and ignore the haters!“
Customers` Favorites
“We get all of our pretzel trays from this location. Great service, sweet staff!“
Customers` Favorites
“Quick and yummy food! Luckily we live around the corner so we eat here often! My kids ask to go to lunch every time we pass it and they get the cheesesteak empanada and split a mango smoothie. My husband always gets Buffalo chicken and pulled pork empanadas. They have gluten free and vegetarian options and delicious soups that I always get. The owners are lovely and bring a touch of class to Hatboro! Needless to say, we highly recommend it!“
“The owners here are some of the absolute nicest I've ever met! Their entire staff is wonderful, really.They take great pride in sharing quality products with their customers, time and time again. They are reasonably priced and always offer fun and unique items around the holidays!!There are closer locations, but I don't mind the drive to support such a great team!!“
Customers` Favorites
“We cannot thank Colleen and the rest of the staff for helping us celebrate our son's birthday today! It's been a crazy year and it felt so nice to have some normal once again for our soon to be 4 year old. He loved learning and seeing all the equipment. Our family really enjoyed themselves. Thank you so much! We cannot wait to come back!“
“Love Philly Pretzel Factory, they are the Best Pretzels around!!“
Customers` Favorites
“Very friendly place to do business. Pretzels always fresh and tasty!“
Customers` Favorites
“Preordered 25 pretzels for a class party and staff were super friendly when picking up. As I was checking out I noticed what looked like a breakfast sandwich. After asking I was told they just came out with them today. It was a pork roll egg and cheese sandwich on a pretzel bagel. Soooo delicious!!! Will definitely be purchasing again.“
Customers` Favorites
“Pretzels were just coming out the oven when I was walking in to shop. Had to stop and get some immediately and it didn’t disappoint one bit. Salted just right and they had the spicy cheese warmed up. One of the best places to get your pretzel and will definitely get next time.“
Customers` Favorites
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“This has always been my go to for pretzels and trays they are the best. I have always defended the person that everyone complains about the way she talks to people. That being said I will not order again from them no matter how much I like them she is VERY IGNORANT< RUDE AND SURPRISED SHE IS STILL IN BUSINESS. Customer service goes a long way lady. Edit to this review: The owner just called me back and very apologetic for the customer service so I felt compelled to edit my review as that shows good customer service. Like I said they have the best pretzels around so at this point because he reached out I will order now and in the future. Thank you for the call.“