McDonald's in Wilkes Barre

“Great service. The food is okay, but its always been that way. My order was correct but it is what it is with fast food. It's an easy meal but not the best food ever. Their McNuggets are amazing thought but I wish they'd give more sauces. If you order a 10 piece they give you 2 sauce unless you ask, 20 piece they give you 3 unless you ask and a 40 piece they give you. Now I dont know about anyone else, but for any of those sizes, that is enough sauce me. The workers wonderful because if you ask for an extra sauce or even an extra two or three sauces and the manager isn't around they will give them to you for nothing even though they're not supposed to without charging you I believe it's 25 cents a sauce and they will give you two or three if you ask without charging you. Now if the manager is there they have to charge you for the sauce and that is not on them but I just find it ridiculous that you are being charged for extra sauce. It's not the fact that it's only a couple of cents more per sauce it's about the fact that they don't give you enough sauce in the first place and there's really no reason to charge for it especially if you're only getting one or two. I could see if you ask for six of them and that's why they would have to charge you but 9 times out of 10 that is not the case. And I do not blame the workers at all“

“My sister and I went through the drive through for a quick bite and were VERY pleasantly surprised!! The women who our order was VERY polite, even when she couldn’t hear us she was very nice about it (not normally what happens). Also the women who gave us our food has AMAZING customer service and was very polite as well! Overall I had good vibes!“

“I love being here. They are always attentive to their customers needs! They keep on top of maintenance! So far, they have been great at serving their customers! & I trust in Hod that they will continue to strive in their Goal & accomplishment! They care for their employees deeply! They are an encouragement and I love them! & GOD LOVES THEM MORE! Amen 🙏🏼“

“My initial round through the drive-thru resulted in the McCrispy sandwich delivered to me not matching my order (I received 4a instead of 4c), but the staff was polite and quick to correct the issue. Quality was as expected. Thankfully, the fries weren't loaded up with salt.“