Bruster's Real Ice Cream
$ • Ice Cream
Hours:
1600 E 3rd St, Williamsport
(570) 326-5040
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I am writing to formally express my disappointment regarding the level of customer service my family experienced today at the Douglasville location during Bruster’s Customer Appreciation Free Ice Cream Day promotion.
The advertisement stated that there were two ways to receive a free scoop of ice cream: wear pajamas or donate a pair of pajamas. My children were very excited about the opportunity, so despite the heavy rain, we made the trip to the Douglasville location...read full review
yummy ice cream! let's you try before you buy so you know you will like it.
I tried to send in a complaint and even the web site would not take the complaint I was over charged and I asked for a certain kind of Ice cream and he gave me what he wanted me to
have when I ask for a refund he refused then he said they did not have the one I wanted then why take my money and to boot I had a coupon and he took it off and then added it back on again that's like stealing from me and the company.
Menu
Hours
| Monday | 11AM - 9PM |
| Tuesday | 11AM - 9PM |
| Wednesday | 11AM - 9PM |
| Thursday | 11AM - 9PM |
| Friday | 11AM - 9PM |
| Saturday | 11AM - 9PM |
| Sunday | 11AM - 9PM |
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Bruster's Real Ice Cream offers a wide variety of delicious ice cream flavors, including non-dairy options, in a family-friendly environment. The portions are generous, and the prices are reasonable. However, the customer service has been inconsistent, with some customers reporting an unpleasant experience due to a lack of friendliness and patience from the staff. Despite this, the quality of the ice cream is often praised, with the cookies and cream with Oreo cookies being a particularly popular choice. The limited outdoor seating can be a challenge when the weather is not ideal, but the variety of flavors and the creamy texture of the ice cream make Bruster's a popular destination for ice cream lovers.