“Il est incroyable que dans une région francophone, l'employé du drive-thru ait parlé l'anglais le plus fluide que j'aie jamais entendu. Pas étonnant que le français puisse donner lieu à un accent aussi magnifiquement raffiné (It's incredible that in the French-speaking region, the drive-thru attendant spoke the most fluent English I've ever heard. No wonder French can give rise to such a beautifully refined accent)“
“Food. For fast food I find it consistent. Sandwiches and good as well as are the treats. All Tim Hortons have moved to a smaller donut in case you haven’t noticed, but pricing has not reduced.
Coffee is weirdly addictive.
Service. My experience was friendly, warm, smiley, and positive attitude.
Atmosphere. It’s fast food so what can you expect. It would be nicer if Tim Hortons interior design would move away for the Burger King and McDonald’s style. Perhaps go more like a proper cafe would be nicer.
Cleanliness depends on the manager at the time and the flow of customers.
It’s very sad this place has not invested in bringing in an engineering consulting firm to discuss not if, it how they could install a drive through. And if it’s a lease, demand the landlord as you’re sitting on more volume as many people don’t go because of this.“
“This Tim deserves 5 star!
Frankly I don’t know why this Tim has got some negative comments. But personally speaking this early morning I passed by here from Montreal and I experienced good service and I felt the whole team is passionate and positive.
I appreciated it so much!
It must be one of the cleanest Tim if it’s in Montreal and I donated for 16 Juillet Camps for the respect of their hard work!“
“im Hortons in Châteauguay offers exactly what you'd expect from Canada's iconic coffee chain: consistent coffee, quick snacks, and friendly service in a casual, welcoming environment. Whether you’re stopping in for your morning double-double or grabbing a bite on the go, this location delivers on speed and familiarity.
The staff is generally efficient and courteous, especially during peak hours, managing the steady flow of drive-thru and dine-in customers with professionalism. The coffee is fresh, the baked goods are well-stocked, and mobile orders are handled promptly. Cleanliness is well maintained in the dining area, and the atmosphere is relaxed, making it a convenient place for a quick meeting or a solo coffee break.
Parking is usually easy, and the drive-thru moves quickly even during busy hours. While it’s not a gourmet destination, it’s a reliable stop that locals appreciate for its comfort, consistency, and Canadian charm.
Overall, a solid Tim Hortons location—dependable, fast, and true to what the brand promises.“